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Claims Adjuster – Delivering Expert Assistance Every Step of the Claims Process


Job Location:

Prague - Czech Republic

Monthly Salary: Not provided by the employer
Posted: 21 July 2026 (30+ days ago)
Application Deadline: 18 October 2026
Vacancies: 1 Vacancy

Job Summary

If you enjoy solving problems thrive in a dynamic environment and like helping people through challenging situations wed love to hear from you.

As a Claims Adjuster you will guide our UK customers through the entire claims journey - from the initial claim registration to its assessment and resolution. We are looking for someone who communicates clearly pays attention to detail and enjoys combining customer communication with analytical decision-making.

What will be your role
  • Communication with clients when dealing with insurance claims (80 % phone contact plus emails)
  • Assessing the occurrence of insurance claims damage and their processing and settlement
  • Identification and review of insurance coverage
  • Handling complaints arising from insurance claims
Why work at DEFEND INSURANCE GROUP
  • We are an international company where open communication is encouraged and collaboration across teams and countries is a natural part of how we work.
  • We give people the space to take ownership and get involved in activities that genuinely contribute to the companys operations.
  • We believe that transparent communication and work we truly care about make a real difference.
We support our people by offering:
  • 6 weeks holiday and 2 personal days
  • 1 HO per week
  • Multisport card for 350 CZK
  • Cafeteria system or contribution to pension insurance
  • Meal voucher allowance and much more
You might be a perfect fit if you have:
  • Are fluent English speaker level C1 is required
  • Speak any other language - it is a great advantage
  • Have good communication skills and pro-customer approach
  • Have investigative skills and are detail oriented
  • Are able to use MS Office
Has this position cought your attention


If yes then dont hesitate to send us your resume in English along with a cover letter. We will be delighted to get back to you and schedule an online interview where we will have the opportunity to get to know each other better.


Learn more about us on our websiteor LinkedInprofile.


About Company

Company Logo

DEFEND INSURANCE je přední poskytovatel doplňkových pojistných produktů pro vozidla, se zaměřením na prodloužené záruky, pojištění GAP a S.M.A.R.T. pojištění. V roce 2012 se stal Coverholderem pojistitele Lloyd's of London.

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