Associate Director, Infrastructure Engineering

Job Description

We are an innovative global healthcare leader committed to improving health and well-being in 140 countries around the world. Our product categories include heart and respiratory health diabetes infectious diseases consumer products and womens health. We aspire to be the best healthcare company in the world and are dedicated to providing innovative solutions for tomorrow.

The Associate Director will provide strategic leadership and end-to-end operational oversight for Infrastructure Release and DevOps functions across Digital Human Health. This highly visible senior role requires a pragmatic technically grounded leader who can shape strategy drive operational excellence engage global stakeholders lead high-performing teams and manage financial priorities effectively.

Responsibilities

• Define govern and execute the strategic roadmap for DHH infrastructure DevOps and release management across global product teams.
• Prepare and present executive summaries business cases and capability roadmaps to leadership ensuring clear visibility into operational health and strategic priorities.
• Collaborate closely with Global Technology and Product teams to align engineering strategy with business execution serving as the primary contact and escalation point for Infrastructure DevOps and Release Management services.
• Define and govern enterprise release management processes standards controls planning orchestration and deployment automation to ensure timely secure and low-risk deployments.
• Lead multi-cloud infrastructure services and provide strategic oversight for Salesforce and Veeva Vault platform operations including complex multi-org strategies environment management governance and environment synchronization.
• Establish and promote DevOps strategies frameworks and best practices across product teams; drive adoption of automated CI/CD pipelines Infrastructure as Code (IaC) deployment automation and operational process automation to improve delivery velocity scalability efficiency and reliability.
• Lead coach and develop a diverse global team of technical professionals fostering a culture of operational excellence continuous learning and cross-functional collaboration.
• Lead budget planning tracking and justification for the squad. Categorize work effectively for budget allocation including detailing non-funded works operational support and innovation initiatives.
• Oversee strategic vendor partnerships ensuring optimal resource allocation SLA compliance and cost efficiency.
• Pioneer the adoption of AI-native operations to modernize ways of working and improve software delivery efficiency.
• Evaluate emerging technologies cloud services AI capabilities and engineering tools to improve reliability scalability availability and delivery outcomes.
• Ensure compliance with enterprise architecture security regulatory and operational standards while overseeing infrastructure performance observability and operational resilience.
• Operate with a pragmatic hands-on leadership approach with the ability to dive into technical details when needed to unblock issues and support effective decision-making.

Qualifications

Required

• Bachelors or masters degree in Information Technology Computer Science or a related technology field.
• A minimum of 7 years of senior-level experience in Cloud Infrastructure DevOps and Release Management with a proven track record in formal people leadership coaching and developing technical professionals.
• Demonstrated ability to manage departmental budgets justify operational estimates and present strategic business cases to executive leadership.
• Extensive knowledge of AWS core services including networking Security Groups subnets IAM roles and policies Transit Gateways Load Balancing Lambda EC2 and KMS as well as Infrastructure as Code tools such as Terraform.
• Strong expertise in Salesforce (Sales/Service/Experience Cloud) and Veeva Vault environment management release processes and governance.
• Proficiency in modern DevOps practices CI/CD tools such as GitHub and GitHub Actions containerization infrastructure observability and agile product development principles.
• AI-native mindset with daily use of AI assistants and agentic workflows to accelerate work improve decision-making and drive operational efficiencies.
• Excellent verbal and written English communication skills; proven ability to synthesize complex technical details into clear executive-level narratives.

What we offer

• Exciting work in a great team global projects international environment
• Opportunity to learn and grow professionally within the company globally
• Hybrid working model flexible role pattern
• Competitive salary & incentive pay
• Pension and health insurance contributions
• Internal reward system and referral scheme
• 5 weeks annual leave5sick days15days of certified sick leave paid above statutory requirements annually40 paid hours annually for volunteering activities12weeks of parental contribution
• Cafeteria for tax free benefits according to your choice (meal vouchers sport culture health travel etc.) Multisport Card
• Vodafone Raiffeisen Bank Foodora and discount programmes
• Up-to-date laptop and iPhone
• Parking in the garage showers refreshments massage chairs library music corner

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Merck & Co. Inc. Rahway NJ USA also known as Merck Sharp & Dohme LLC Rahway NJ USA does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place introductions are position specific. Please no phone calls or emails.

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