Customer Support Team Lead Jobs in Liberec

KPIsResponsible for ensuring the actual KPIs are within target for their team. These KPIs are defined based on the actual business requirements (Agent Performane Metrics) and can be - but are not solely - Speed Rank Schedule Adherence Quality score Escalation rate & escalation accuracy Utilisation (...

We are currently looking for Czech-speaking professionals to join international teams in Lisbon Portugal. Two exciting entry-level opportunities are available both including accommodation provided by the company. No prior experience is required making this a great opportunity to start an internation...

We are seeking Czech-speaking professionals to join our teams in Lisbon Portugal. Two roles are available both with accommodation included in the contract. No experience required! Role 1: Customer Service Representative (Czech English) Location: Lisbon (on-site)Working Hours: Monday to Sunday 08:00...

Position: Customer ExpertWork model: Remote in GreeceLocation: GreeceEmployment type: Full-timeWhat you will do:Communicate with customers via phone chat & e-mailTrack and follow cases to ensure they closed in an efficient and timely mannerMaintain high customer satisfaction representing a major bra...