Norwegian-Speaking Customer Service Representative
Job Summary
CloserHire is partnering with a leading global customer experience company to recruit a Norwegian-speaking Customer Service Representative for an international gaming project based in Larnaca Cyprus. This is an exciting opportunity to join a fast-paced customer support team assisting players with account inquiries platform navigation and technical troubleshooting. Youll play a key role in delivering an outstanding customer experience while supporting users in the Norwegian market.
Language required: Norwegian
Highlights:
- Relocation support included
- Career growth opportunities
- Fully paid training
Responsibilities:
- Deliver high-quality customer support via email chat and other communication channels
- Assist customers with account-related inquiries and platform navigation
- Troubleshoot technical issues and provide effective solutions
- Resolve customer concerns professionally while ensuring a positive customer experience
- Accurately document customer interactions and case resolutions
- Escalate complex issues to the appropriate internal teams when required
- Follow company procedures quality standards and data security policies
- Contribute to maintaining high customer satisfaction and service quality
Qualifications:
- Native-level fluency in Norwegian
- Good command of English
- Previous experience in customer service technical support or a contact center environment is an advantage
- Strong communication and problem-solving skills
- Good computer literacy and ability to navigate multiple systems
- Customer-focused mindset with excellent attention to detail
- Ability to work efficiently in a fast-paced environment
- Team player with a positive attitude and willingness to learn