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Head of CRM (iGaming)

RMG Talent

Job Location:

Limassol - Cyprus

Monthly Salary: E 7000 - 10000

Experience Required: 5years

Posted: 24 May 2026 (30+ days ago)

Application Deadline: 21 August 2026

Vacancies: 1 Vacancy

The job posting is outdated and position may be filled

Job Summary

What Youll Be Responsible For:

Own and drive the full CRM strategy and execution across email SMS and push

Take full control of the player lifecycle (FTD retention reactivation)

Build and scale automated journeys using

Lead segmentation personalization and bonus strategy optimization Continuously improve performance based on data testing and KPIs

Work closely with VIP BI Product and Payments teams

Deliver measurable impact on retention LTV conversion and bonus efficiency

Requirements

10 years of proven CRM experience in online casino / sportsbook (iGaming) must

Proven experience in a Head of CRM / CRM Lead role must

Strong hands-on experience with must

Track record of driving retention and revenue growth through CRM

Fluent English must

Additional EU language advantage

High performer only you are used to being measured on results and delivering them

Fully independent able to manage your own day-to-day prioritize and execute without supervision

Leadership mindset you take ownership make decisions and are accountable end-to-end

Benefits

Full ownership of CRM in a performance-driven environment

Direct impact on revenue and player value

A team that moves fast and expects results

Opportunity to build and scale CRM properly

Opportunity to grow develop and work closely with a strong driven team If youve done this before and can deliver at a high level we want to speak with you.

Required Skills:

10 years of proven CRM experience in online casino / sportsbook (iGaming) must Proven experience in a Head of CRM / CRM Lead role must Strong hands-on experience with must Track record of driving retention and revenue growth through CRM Fluent English must Additional EU language advantage High performer only you are used to being measured on results and delivering them Fully independent able to manage your own day-to-day prioritize and execute without supervision Leadership mindset you take ownership make decisions and are accountable end-to-end

Required Education:

aming) must Proven experience in a Head of CRM / CRM Lead role must Strong hands-on experience with must Track record of driving retention and revenue growth through CRM Fluent English must Additional EU language advantage High performer only you are used to being measured on results and delivering them Fully independent able to manage your own day-to-day prioritize and execute without supervision Leadership mindset you take ownership

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