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German Retention Remote ( Swiss experience)

RMG Talent

Job Location:

Limassol - Cyprus

Monthly Salary: E 3000 - 3000

Experience Required: 1-3years

Posted: 13 July 2026 (30+ days ago)

Application Deadline: 10 October 2026

Vacancies: 1 Vacancy

Job Summary

This is a remote position.

We are looking for experienced German Retention Agents to join a growing international Forex team. This is a fully remote opportunity for professionals who know how to build long-term client relationships increase client activity and maximise retention.

Experience working with Swiss German-speaking clients is highly preferred.

Responsibilities

Build and maintain strong relationships with German-speaking clients.
Retain and reactivate existing clients through regular communication.
Increase client deposits trading activity and lifetime value.
Understand client trading goals and provide ongoing account support.
Promote new products campaigns and trading opportunities.
Handle client objections professionally and effectively.
Maintain accurate CRM records and client notes.
Work closely with internal departments to ensure an excellent client experience.
Achieve individual and team KPIs.

Requirements

Previous experience as a Retention Agent within the Forex CFD or Financial Trading industry is essential.

Native or fluent German (spoken and written).

Experience working with Swiss clients is highly preferred.

Strong sales negotiation and relationship management skills.

Proven track record of meeting or exceeding retention targets.

Excellent communication and closing abilities.

Self-motivated with the ability to work independently in a remote environment.

Experience using CRM systems and trading platforms is an advantage.

Stable internet connection and suitable home office setup.

Forex / CFD Retention

German (Native/Fluent)

Client Relationship Management

Sales & Negotiation

Objection Handling

Upselling & Cross-selling

CRM Systems

Target-Driven Mindset

Time Management

Remote Working Experience

Benefits

Fully remote position.

Competitive base salary plus attractive commission structure.

International and supportive team environment.

Career growth opportunities.

Ongoing training and professional development.

Performance-based incentives.

Required Skills:

Previous experience as a Retention Agent within the Forex CFD or Financial Trading industry is essential. Native or fluent German (spoken and written). Experience working with Swiss clients is highly preferred. Strong sales negotiation and relationship management skills. Proven track record of meeting or exceeding retention targets. Excellent communication and closing abilities. Self-motivated with the ability to work independently in a remote environment. Experience using CRM systems and trading platforms is an advantage. Stable internet connection and suitable home office setup. Forex / CFD Retention German (Native/Fluent) Client Relationship Management Sales & Negotiation Objection Handling Upselling & Cross-selling CRM Systems Target-Driven Mindset Time Management Remote Working Experience

Required Education:

Previous experience as a Retention Agent within the Forex CFD or Financial Trading industry is essential. Native or fluent German (spoken and written).

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