Customer Support Agent (Turkish Speaking) Türkçe Konuşan Müşteri Destek Temsilcisi
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Job Summary
Our partner is a growing international business operating across multiple brands and is looking for a Turkish Customer Support Agent to join their team in Cyprus.
In this role you will provide professional customer support in Turkish and English assist customers with account related questions and general queries and help ensure a clear timely and positive customer experience across different communication channels.
Location: Northern Cyprus On Site Shift Based
As a Customer Support Agent your broad responsibilities will include but are not limited to:
Handle customer inquiries through different communication channels in a professional and efficient manner
Provide support across multiple brands ensuring a consistent and high quality customer experience
Assist customers with account questions general queries and service requests
Identify investigate and resolve customer issues in a timely manner
Maintain accurate records of customer interactions feedback and complaints
Work with internal teams to ensure customer concerns are addressed properly
Stay updated on product knowledge company policies and procedures
Support customers in Turkish and English with clear and professional communication
Fluent Turkish written and spoken
Good level of English written and spoken
Previous experience in customer service customer support sales telephone support or a customer facing role
Comfortable working shifts weekends and public holidays
Strong communication and problem solving skills
Open to relocation to Cyprus
Previous iGaming experience is considered an advantage
Experience supporting customers through live chat email or phone
Additional languages are considered an advantage
Our partner offers an exciting opportunity to join a growing international business in Cyprus. This role is suitable for someone who wants to develop their customer support career work in a multicultural environment and be part of a team with strong growth plans.
Relocation support to Cyprus
Visa support
Private medical insurance
Career growth opportunities
About Company
We redefine recruitment by focusing on a rich back to basics approach that focuses on genuine relationship building both with our clients and our candidates,offering a truly bespoke service that revolves around that perfect match.With global reach and equipped with profound industry i ... View more
