Account Manager Longtail Croatia

If youre here its because youre looking for an exciting ride. 

A ride that will fuel up your ambitions to take on a new challenge and stretch yourself beyond your comfort zone. 

Well deliver a non-vanilla culture built on talent where we work to amplify the impact on millions of people paving the way forward together. 

Not your usual app. We are the fastest-growing multi-category app connecting millions of users with businesses and couriers offering on-demand services from more than 170000 local restaurants grocers and supermarkets and high street retail stores. We operate in more than 1500 cities across 23 countries. 

Together we revolutionise the way people connect with their everyday needs from delivering essentials to connecting our ecosystem of users through innovative solutions powered by technology. For us every day is filled with purpose.

What makes our ride unique 

Our culture and strong values. 

Our career development philosophy. 

Our commitment to being a force for good.
 

We have a vision: Building the largest marketplace in your city to give access to anything in minutes. And this is where your ride starts.

YOUR MISSION

We are looking for an Account Manager to join our team in Zagreb. You will manage a large portfolio of small and medium-sized restaurant partners helping them grow their business on our platform. This is a hands-on role that requires strong organizational skills persistence and a proactive approach. Youll spend a significant part of your day reaching out to partners making calls and building relationships.

THE JOURNEY

• Manage a portfolio of 100 small and medium-sized restaurant partners

• Conduct regular outreach via phone and email to engage existing and potential partners

• Build and maintain relationships with partners understanding their needs and challenges

• Monitor partner performance using data and provide recommendations for improvement

• Organize your portfolio effectively to ensure all partners receive appropriate attention

• Promote platform features promotions and advertising opportunities to partners

• Collaborate with internal teams (operations marketing support) to resolve partner issues

• Meet monthly targets for partner engagement activation and revenue growth

Qualifications :

• At least 1 year of experience in sales account management or business development

• Comfortable making high volumes of cold calls and outbound outreach

• Strong organizational skills - ability to manage a large portfolio without dropping the ball

• Persuasive communicator who can pitch effectively and handle objections

• Self-motivated with a positive can-do attitude

• Not afraid to pick up the phone and have difficult conversations

• Data-oriented - comfortable working with Excel/Google Sheets and basic analytics

• Fluent in Croatian and proficient in English

• Resilient and able to handle rejection while maintaining motivation

Additional Information :

Individuals representing diverse profiles and abilities encompassing various genders ethnicities and backgrounds are less likely to apply for this role if they do not possess solid experience in 100% of these areas. Even if it seems you dont meet our musts dont let it stop you we are all about finding the best talent out there! Skills can be learned and embracing diversity is invaluable.

We believe driven talent deserves:

• Bonus based on your performance

• Top-notch private health insurance to keep you at your peak.

• Affordable Multisport membership for sports and wellness activities 

• Hybrid work (2 days WFH/week)

• Work from anywhere (up to 3 weeks/year)

• Extra time off in total 31 days off

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds - all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard. 

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life 

At Glovo your success is defined by both results and behaviors. We hire for excellence in craft and for the Leadership Principles that shape how we think decide and collaborate. What you achieve matters and how you achieve it defines us. Together they move the business forward and deliver great experiences. Learn more about our Leadership Principles here.

Here at Glovo we thrive on diversity we believe it enhances our teams products and culture. We know that the best ideas come from a mashup of brilliant diverse minds. This is why we are committed to providing equal opportunities to talent from all backgrounds all genders racial/diverse backgrounds abilities ages sexual orientations and all other unique characteristics that make you YOU. We will encourage you to bring your authentic self to work fostering an inclusive environment where everyone feels heard.

Feel free to note your pronouns in your application (e.g. she/her/hers he/him/his they/them/theirs etc).

So ready to take the wheel and make this the ride of your life

Delve into our culture by taking a peek at our Instagram and check out our LinkedIn and website!

Remote Work :

No

Employment Type :

Full-time