Technical Management Jobs in Costa Rica

SummaryYou will collaborate with Finance teams across all North American businesses supporting both department-specific analyses and region-wide projects aimed at enhancing planning and reporting capabilities. As an important partner in a growing team you will gain valuable experience and access to...

As a Senior Trainer & Technical Writer at Experian you will facilitate the transfer of systems and processing knowledge to achieve desired goals. This will involve organizing and conducting training and educational programs and creating different forms of documentation including training programs us...

As an Associate Technical Program Manager Intern you will develop project schedules define timeframes and prioritize tasks to achieve design objectives while building leadership skills through collaboration on increasingly complex projects. Youll serve as a communication bridge between cross-functio...

What you get to do in this role:ServiceNow is currently seeking an Account Escalation Manager to manage proactive escalation engagements. Delivering an enhanced level of interaction and personalized service to accounts that require proactive support. The Account Escalation Manager establishes a trus...

This position reports to: Manager Major Incident ManagementServiceNow is changing the way people work. With a service orientation toward the activities tasks and processes that make up day-to-day work life we help the modern enterprise operate faster and be more scalable than ever before.Were disrup...

 You will be responsible for providing first and second-level technical support to clients through phone and email. They must meet the required number of online hours daily and follow established procedures to resolve or escalate issues.ResponsibilitiesHandle incoming client requests related to comp...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...

Employ the required number of hours of online time per day on the phones assisting clients.Provide first and second level technical support to resolve client problems and act as the liaison throughout the problem resolution process between clients and subject matter experts responsible for escalated...