Software Support Jobs in Heredia
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Manager, Technical Support Management
Servicenow
Heredia - Costa Rica
What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...
Contracts Specialist Senior
Experian
Heredia - Costa Rica
Support Experian Consumer Services and Partner Solutions by negotiating and managing vendor contracts including MSAs SaaS NDAs and marketing agreements. Collaborate with internal teams (finance legal tech security) to ensure contracts meet business and compliance needs. Maintain contract records o...
