Service Quality Jobs in Costa Rica

The Employee Experience Partner plays a key role in delivering a high-quality employee experience in Costa Rica by supporting employees and leaders through key moments across the employee lifecycle while strengthening operational excellence local program delivery and overall service quality.You will...

The Employee Experience Partner plays a key role in delivering a high-quality employee experience in Costa Rica by supporting employees and leaders through key moments across the employee lifecycle while strengthening operational excellence local program delivery and overall service quality.You will...

Partner with Global Supply Chain stakeholders aligned to Plan to Make processes to understand business priorities gain buy-in and identify opportunities to improve standardize or implement business processes and supporting technologies. Lead requirements gathering process analysis and manage detail...

Service Delivery & ITSM Service Delivery Management IT Operations ITIL Processes ITSM Framework Incident Management Problem Management Change Management Service Governance SLA Management Operational Support The Service Delivery Manager plays a critical role in ensuring the effective and efficient...

What youll doYou will lead Experians Unified Communications (UC) function as we modernize global voice video and contact center services toward a cloudfirst Teamscentric model. You will guide the strategies and investment needed to achieve our goals of telephony modernization contact center evolutio...