Service Level Arrangements Jobs in Heredia

 You will be responsible for providing first and second-level technical support to clients through phone and email. They must meet the required number of online hours daily and follow established procedures to resolve or escalate issues.ResponsibilitiesHandle incoming client requests related to comp...

You will collaborate with internal and external groups to define process requirements for project. Interpret orders and select appropriate tools to process orders.Be able to use the different applications/tools to start production processes or equivalent actions depending on computing environment us...