Business Analyst (Automation AI)

We are looking for an Automation / AI Business Analyst who enjoys solving problems and working with both business and technical teams. You will help identify opportunities to improve processes using automation and AI solutions. You will partner with Product Operations and Technology teams to understand needs document requirements and support the delivery of practical easy-to-use solutions. This is a great opportunity for someone with strong analytical skills curiosity about AI and a collaborative mindset who wants to make a meaningful impact. You will report to the Director Service Management.

Responsibilities

• Work with teams to understand current processes and identify opportunities for automation and AI improvements
• Help define and evaluate use cases for automation and AI ensuring they align with business goals
• Translate business needs into clear and simple requirements including workflows and data needs
• Create and maintain documentation such as process maps use cases and data flows
• Collaborate with product and engineering teams to support design testing and rollout of solutions
• Support tracking of automation initiatives and follow established governance and best practices

Qualifications :

• Bachelors degree or equivalent practical experience
• 24 years of experience in a Business Analyst or similar role
• Exposure to automation workflow improvement or AI-related projects
• Experience with technical concepts such as APIs data structures and system integrations
• Familiarity with AI or automation tools (such as conversational AI intelligent agents or low-code platforms)
• Strong communication problem-solving and collaboration skills with experience working with Agile teams

Additional Information :

Benefits/Perks:

• Great compensation package and bonus plan
• Core benefits including medical dental vision and matching 401K
• Flexible work environment ability to work remote
• Flexible time off including volunteer time off vacation sick and 12-paid holidays
• Explore all our exciting benefits here: Experian our people and culture set us apart. Were deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance development wellness collaboration and recognition we focus on what truly matters. Our people-first approach has earned us global recognition: Worlds Best Workplaces 2024 (Fortune Top 25) Great Place To Work 2025 in 26 countries and Glassdoor Best Places to Work 2024 among others.

  Want to see what life at Experian is really like Explore Experian Life on social or visit our careers site.

  Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range individual pay is determined by work location and additional factors such as job-related skills experience and education. You will be also eligible for a variable pay opportunity.

  Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal state and local law including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation please let us know at the earliest opportunity.

  #LI-Remote

  This is a remote position.

  
  

  Remote Work :

  Yes

  
  

  Employment Type :

  Full-time