[8BE] Senior Project Manager
San José - Costa Rica
Job Summary
Project the aim youll have
Software Mind is partnering with a leading US-based promotional products and e-commerce company to build a new shipping and delivery service for its white-label B2B commerce platform built on Shopify Plus with a .NET microservices backend on AWS. The service integrates with major shipping carriers the e-commerce storefront and existing order management systems. It is a short focused engagement: a discovery phase followed by two-week sprints through to production release.
Position how youll contribute
Own end-to-end delivery: plan schedule milestones budget tracking and acceptance from discovery through production release
Lead the discovery phase to a clear go / no-go decision before build starts
Track client dependencies and decisions with owners and dates; escalate early when they put the plan at risk
Run scope and change control: assess change requests document impact and route them for approval
Facilitate Scrum ceremonies and keep the Jira backlog and board current with the Tech Lead and Business Analyst
Coordinate across the client partner vendors and third-party providers in a multi-vendor setup
Own the RAID log decision log and regular status reporting to client and Software Mind leadership
Plan UAT and production release with the client
Manage team capacity and allocation across a cross-functional team
Prepare acceptance evidence and handover documentation
Qualifications :
Expectations the experience you need
7 years of project management in software delivery including 3 years on client-facing projects for US clients
Proven delivery of fixed-price / fixed-scope projects: baseline management change control milestone-based acceptance
Strong Agile / Scrum practice with Jira and Confluence
Experience managing client dependencies and decisions in multi-vendor environments
Technical literacy across APIs integrations cloud (AWS) and microservices able to follow architecture discussions and assess technical risk
Track record of delivering short high-intensity projects from discovery to production
Confident stakeholder management up to executive level
Excellent communication in English written and spoken for daily client interaction
Additional Information :
Nice-to-have requirements:
E-commerce shipping logistics or fulfilment domain experience
Familiarity with Shopify Plus or headless commerce
Background in promotional products print-on-demand or made-to-order manufacturing
PMP PSM PMI-ACP or equivalent certification
Experience using AI-assisted delivery tooling
We are accepting applications from LATAM countries
Remote Work :
Yes
Employment Type :
Full-time
About Company
Software Mind develops solutions that make an impact for companies around the globe. Tech giants & unicorns, transformative projects, emerging technologies and limitless opportunities these are a few words that describe an average day for us. Building cross-functional engineering te ... View more