Incident Management Jobs in Heredia
Incident Management Jobs in Heredia
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What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Ma More...
Technical Support Engineer â Global Technology Leader (hybrid, Heredia, Costa Rica)
Technical Support Engineer Global Technology Leader (Hybrid Heredia Costa Rica) We are looking for a Technical Support Engineer to support our client a global technology leader in AI-powered data security and management. This role will be responsible for delivering world-class tec More...
Manager, Technical Support Management - Employee And Customer Management
What you get to do in this role:Role for Employee and Customer Management Team. The team works with applications which are employee centered products ie. HR Field Service Management etc.Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Sup More...
What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Ma More...
What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Ma More...
What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Ma More...
What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Ma More...
The position reports to: WPS Regional Sr. ManagerTeam DescriptionOur Workplace Services & Real Estate team is responsible for curating and sustaining our unique ServiceNow work environments around the world helping to bring our Purpose to life in the physical sense. We are respons More...
The position reports to: WPS Regional Sr. ManagerTeam DescriptionOur Workplace Services & Real Estate team is responsible for curating and sustaining our unique ServiceNow work environments around the world helping to bring our Purpose to life in the physical sense. We are respons More...
The primary purpose of the role as a member of the Experian Network Operations team is to provide operational network engineering support and decrease MTTR. You will work with the security build and operational teams to maintain a secure network infrastructure to follow stringent Regu More...
The primary purpose of the role as a member of the Experian Network Operations team is to provide operational network engineering support and decrease MTTR. You will work with the security build and operational teams to maintain a secure network infrastructure to follow stringent Regu More...
What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Man More...
What you get to do in this role: OpportunityThis position requires a bachelors degree in computer science and 2 or more years of related experience as well as fluency in Portuguese Spanish and English.We are looking for individuals who can successfully diagnose the entire technol More...
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