Active Directory Management Jobs in Heredia

PurposeDescribe the primary goals objectives or functions or outputs of this position.Responsible for leading the Campus Compute Facility (CCF)and End User Computing (EUC)teams at the Manufacturing sites. Acts as the expert technical resource for new projects or tasks required by the Business Manufa...

 You will be responsible for providing first and second-level technical support to clients through phone and email. They must meet the required number of online hours daily and follow established procedures to resolve or escalate issues.ResponsibilitiesHandle incoming client requests related to comp...

What you get to do in this role:Profound knowledge and experience in managing and exceeding Support KPIs and critical Technical Support Metrics - CSAT Time to Resolution (TTR) Backlogs etc.Lead efforts to hire develop and build a technical team.Oversight and participation in Change Management as it...