Service Level Agreement Jobs in Colombia

Primary Responsibilities   Ensures SGS and GBS RBS policies and standards are maintained by all staff.Manages the staff operations and administration for the RBS program housed under GBS.Ensures the RBS is providing a high level of service to the Affiliates based on their operations standards Servic...

Responsibilities:Manage activities requests for support and information and operational issues for Visas clients and processors in a 24x7 support model. Manage client inquiries using case management tools email live chat call support service. Efficiently manage several case types such as but not lim...

At TTEC Digital we coach clients to ensure their employees feel valued and fully supported because an amazing customer experience is an employee first process. Our vision is the same a place where employees know they can thrive.TTEC Digital seeks a Client Success Manager in Bogota Colombia to join o...

Job Description:Agente de Soporte Técnico 1er NivelCarrera técnica o Licenciatura (terminada o trunca) en Sistemas informática o similar.Experiencia minima de 6 meses año brindando atencióy soporte vía telefónica chat PortalActitud de servicioCapacidad para ayudar al usuario y solucionar su inciden...

Client Services Operations ManagerPosition Type: Full-TimeLocation: RemoteApply here: the RoleWe are looking for a Client Services Operations Manager to ensure seamless alignment between clients and the talent delivering work for them. You will be responsible for maintaining communication clarity s...

Client Success Operations ManagerPosition Type: Full-TimeLocation: RemoteApply here: the RoleWe are looking for a Client Success Operations Manager to ensure seamless alignment between clients and the talent delivering work for them. You will be responsible for maintaining communication clarity sup...

Client Services Operations ManagerPosition Type: Full-TimeLocation: RemoteApply here: the RoleWe are looking for a Client Services Operations Manager to ensure seamless alignment between clients and the talent delivering work for them. You will be responsible for maintaining communication clarity s...

Job Description SummaryProvide analytics support to Novartis internal customers (CPOs & Regional marketing and sales teams) on various low-medium complexity analytical reports. -Support and facilitate data enabled decision making for Novartis internal customers by providing and communicating qualita...

We are:Wizeline a global AI-native technology solutions provider develops cutting-edge AI-powereddigital products and platforms. We partner with clients to leverage data and AI accelerating market entry and driving business transformation. As a global community of innovators we foster a culture ofgr...

Vive la experiencia SONDA Aquí transformas tu carrera Por qué ser parte de SONDAPorque al igual que tú amamos lo que hacemos tenemos pasión por la innovación y estamos convencidos de que a través del conocimiento y de la tecnología no solo vamos a transformar los negocios de nuestros clientes sino t...

We are seeking a highly skilled Consultant to join our Service Level Management this pivotal role you will lead efforts to assess monitor and enhance Service Level Agreements (SLAs) ensuring the highest standards of service delivery and compliance with client contractual obligations. The ideal cand...

Este es un puesto de trabajo remoto. Be part of an innovative team and a collaborative learning culture. Softgic is seeking a proactive communicative and growth-oriented Help Desk Support Intern to gain hands-on experience in a real-world IT environment. This internship is ideal for studen...