Transportation Operations Senior Analyst – North America

At Johnson & Johnsonwe believe health is everything. Our strength in healthcare innovation empowers us to build aworld where complex diseases are prevented treated and curedwhere treatments are smarter and less invasive andsolutions are our expertise in Innovative Medicine and MedTech we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow and profoundly impact health for more at .

As guided by Our Credo Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson we respect the diversity and dignity of our employees and recognize their merit.

Job Function:

Job Sub Function:

Job Category:

All Job Posting Locations:

Job Description:

Johnson & Johnson is recruiting for a Experienced Analyst on the North America Transportation Operations team located in Bogota Colombia.

The Experienced Analyst of the North America Transportation Operations team is responsible for flawless operational execution of inbound North America transportation lanes; managed door-door. This includes day-to-day operational issue management transportation/logistics coordination and project management with freight forwarders shipping sites and supply planning.

• Manage door-door operational management for Johnson & Johnson inbound North America transportation lanes ensuring consistent product availability and highest levels of customer experience.
• Lead process improvement projects leveraging PM methodologies like Six Sigma FPX etc. to drive reliability and or cost efficiencies for inter-regional transport moves.
• Ability to present performance metrics and project charters/updates to various levels of management.
• Responsible for coordination track & trace and exception management for segment inter-region transportation lanes.
• Lead/participate in operational vendor management meetings (business reviews reporting on operational vendor performance) and lead day to day tactical relationships with the vendors.
• Be subject matter expert for launches projects CIPs and customer service projects
• Support tenders led by Sourcing partners.
• Support service issues and drive to resolution
• As required partner with distribution Centers and manufacturing facilities to coordinate and manage freight on inter-regional lanes.
• Partner with J&J Deliver Quality to ensure that transport operations are managed within the appropriate quality framework.
• Primary point of contact for sites and logistics providers to communicate issues affecting shipment flows including but not limited to missing documentation freight delays quality events and shipping receiving delays.
• Perform ad-hoc operational analytics to drive day-to-day business efficiencies
• Lead operational activities to support global bids for various inter-region transport moves; including requirements baseline validation and lane implementation to pre-established metrics.
• Provide support for event management in other geographical regions based on criticality of issues.

• Required Minimum Education: Bachelors degree

• Required 2 to 4 years of proven experience in Transportation Customer Service or Supply Chain
• Fluent English is required
• Experience working with highly matrixed global organization required
• Possess technical skills and sound judgment to assess risk effectively triage issues for severity and imminence and potential impact.
• MS Office proficiency.
• Need to be comfortable challenging the status quo and navigating between different hierarchical levels while maintaining collaboration and inclusion.
• Ability to work in a matrix environment and work with different cultures.
• Ability to demonstrate Integrity and Credo-based Actions.

Preferred:

• Preferred previous experience or internship in one or more functions: Planning Distribution Manufacturing Transportation Logistics Customer Service or Supply Chain Operations.
• Experience with Six Sigma/Process Excellence tools training and/or certification is desired.
• Working knowledge of project management tools (Microsoft project GNATT RACI Lessons learned FMEA etc.) are desired.
• Working knowledge of analytics using Alteryx and Tableau is desired.

Required Skills:

Preferred Skills: