Senior Purchasing Agent Invoice Resolution & Procure-to-Pay (P2P)

Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain restore health and extend life. Our 95000 employees work across more than 150 countries to put patients first developing innovative medical technologies that improve the lives of 72 million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose growth and impact.

As a Senior Purchasing Agent you will play a critical role in supporting Medtronics global Procure-to-Pay (P2P) operations by driving resolution of complex invoice exceptions supplier escalations and purchasing-related issues. You will partner closely with Accounts Payable Supply Chain Supply Management and internal business stakeholders to ensure smooth purchasing and payment operations across global manufacturing and distribution sites.

This is a role in Bogotá. Colombia that offers significant cross-functional exposure and the opportunity to develop expertise across the end-to-end Procure-to-Pay process while supporting a global organization.

Responsibilities may include the following and other duties may be assigned:

Manage and resolve complex invoice exceptions and payment-related issues within the Procure-to-Pay (P2P) process

Support internal customers by providing invoice status updates and driving issue resolution

Investigate and resolve invoices that are delayed or blocked within the payment process.

Manage supplier credit holds and escalation tickets

Support purchasing invoice resolution goods receiving and payment-related processes

Partner closely with Accounts Payable (AP) Supply Chain Supply Management and the Price & Commercial Terms team

Manage activities and issue resolution for assigned manufacturing and distribution sites

Participate in EHS councils and support operational initiatives within the organization

Collaborate with suppliers and internal stakeholders to ensure timely issue resolution and business continuity

Contribute to efficient purchasing operations supporting global manufacturing and distribution centers

Required Knowledge and Experience:

Bachelors degree preferred in Business Supply Chain Finance Operations Logistics or a related field. Equivalent combinations of education and experience will be considered

Experience in Purchasing Procure-to-Pay (P2P) Accounts Payable Supply Chain Procurement Operations Invoice Resolution Customer Service or related functions

Fluent English communication skills (written and verbal)

Strong customer service orientation and ability to manage stakeholder relationships

Ability to manage multiple priorities in a fast-paced environment

Excellent organizational prioritization and problem-solving skills

Ability to work independently and demonstrate ownership of assigned responsibilities

Strong attention to detail and commitment to process accuracy

Proficiency with Microsoft Office applications

SAP experience

Experience using ERP systems

French language skills are highly desirable but not required

Experience supporting global operations or shared service environments

Experience working with suppliers invoice resolution and purchasing processes

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

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Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).