Sales Ops Analyst
Job Summary
Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way youd like where youll be supported and inspired bya collaborative community of colleagues around the world and where youll be able to reimagine whats possible. Join us and help the worlds leading organizationsunlock the value of technology and build a more sustainable more inclusive world.
What will you be doing
As aSalesOperations Specialist you will support clients along the customer lifecycle journey. You will be responsible for carefully monitoring and advancing clientsales opportunities through the microsite and Dynamics system ensuring that opportunities have all the necessary details to move quickly through the commercial pipeline to revenue recognition. You will work cross-functionally to ensure a smooth and error-free order-to-cash flow.
Job Responsibilities
- Track and pursue commercial opportunities to speed them through the pipeline to revenue recognition
- Monitor and remediate aging and stagnant receivables
- Manage ofsalesmailbox email communications between Circana and retailer/supplier clients
Requirements
- Creative problem solver with a passion learning new technologies and change management including getting to the why behind problems and solutions
- Bachelors degree and 2-4 years experience insales customer success and/or the consumer-packaged goods (CPG) industry
- Strong oral and written communication skills; keen attention to detail and flawless execution
- Solid working knowledge of Microsoft Office suite
- Ability to work collaboratively and independently
Tasks:
- Track and pursue commercial opportunities to speed them through the pipeline to revenue recognition (management of Dynamics CRM pipeline)
- Monitor and remediate aging and stagnant receivables understand root causes problem-solve via research/collaboration with cross-functional partners
- Provide CRM service and support to Circana internal clients and cross-functional partners
- Execute standard operating procedures to meet order-to-cash requirements (get opportunities booked invoiced collected cash applied)
- Manage of client mailboxes email communications between Circana and retailer/supplier clients
- Identify/pursue continuous improvement opportunities across our order-to-cash processes
Required Skills:
- Creative problem solver with a passion learning new technologies and change management including getting to the why behind problems and solutions
- Written and verbal proficiency in English level B2 equivalent or above
- Strong oral and written communication skills
- Keen attention to detail and flawless execution
- Solid working knowledge of Microsoft Office suite Outlook Excel Word PowerPoint Teams
- Ability to work collaboratively and independently
- Ability to create and document standard operating procedures
- Ability to multi-task and/or balance competing priorities effectively
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Capgemini is an AI-powered global business and technology transformation partner delivering tangible business value. We imagine the future of organizations and make it real with AI technology and people. With our strong heritage of nearly 60 years we are a responsible and diverse group of 420000 team members in more than 50 countries. We deliver end-to-end services and solutions with our deep industry expertise and strong partner ecosystem leveraging our capabilities across strategy technology design engineering and business operations. The Group reported 2024 global revenues of 22.1 billion.
Make it real
Required Experience:
IC
About Company
A global leader in consulting, technology services and digital transformation, we offer an array of integrated services combining technology with deep sector expertise.