Sales Development Rep (SAAS Healthcare)

Industry:Healthcare AI / Enterprise B2B SaaS

Location:100% Remote (Latin America Preferred South Africa Considered)

Compensation

• LATAM:USD $2200/month performance incentives
• South Africa:USD $2000/month performance incentives

Employment Type:Full-Time Independent Contractor

Reporting To:Head of Sales / Sales Manager

Our client develops cutting-edge voice automation AI agents and large language model solutions purpose-built for the healthcare ecosystem.

Their platform automates inbound and outbound workflows across pharmacy operations scheduling insurance verification billing and patient engagement through deep integrations with major Pharmacy Management Systems and leading EHR platforms such as Epic and athenahealth.

Operating within HIPAA SOC 2 and HITECH compliant environments they partner with pharmacies health systems and pharmaceutical organizations across the United States.

The Sales Development Representative is the front line of our clients commercial growth.

You will own the top of the sales funnel by identifying prospective customers executing outbound prospecting campaigns qualifying opportunities and booking high-quality meetings for the Account Executive team.

This is a highly active outbound role suited to someone who enjoys prospecting thrives in a metrics-driven environment and understands that consistency resilience and disciplined follow-up create results.

Youll receive coaching proven sales processes and modern sales technology while building a clear pathway toward future Account Executive or broader commercial opportunities.

• Generate qualified sales opportunities through outbound prospecting across phone email LinkedIn and other approved outreach channels.
• Build pipeline across pharmacies health systems and pharmaceutical organizations throughout the United States.
• Consistently execute structured outbound sales cadences.
• Meet daily weekly and monthly activity expectations.

• Qualify inbound and outbound prospects against established criteria.
• Identify decision-makers and buying committees.
• Book qualified discovery meetings for Account Executives.
• Ensure smooth handoffs of qualified opportunities.

• Research target accounts and contacts to personalise outreach where appropriate.
• Understand prospect pain points and align messaging accordingly.
• Continuously refine outreach messaging through testing and coaching.

• Maintain exceptional CRM hygiene.
• Accurately log activities contacts and pipeline updates.
• Maintain organised prospect records and follow-up schedules.
• Ensure no qualified opportunity goes unmanaged.

• Partner closely with Account Executives to improve conversion rates.
• Share market feedback with Sales and Product teams.
• Contribute to improving outreach messaging and sales processes.
• Support the continued development of scalable outbound playbooks.

• 0-2 years of experience in Sales Development Business Development Lead Generation or customer-facing sales roles (strong internships or graduate sales experience will also be considered).
• Excellent written and verbal English communication skills with a confident professional phone presence.
• Comfortable making outbound cold calls and engaging new prospects.
• Strong organisational skills with excellent follow-up discipline.
• Experience using CRM systems such as Salesforce or HubSpot.
• Exposure to modern sales engagement tools such as Apollo ZoomInfo Clay Outreach Salesloft Instantly Aircall HeyReach or similar platforms.
• Comfortable working within US business hours.
• Proficiency with AI productivity tools such as ChatGPT Claude or similar is highly advantageous.

• Previous SDR or BDR experience within B2B SaaS.
• Experience selling into healthcare pharmacy health systems or pharmaceutical organizations.
• Experience working within an early-stage or high-growth technology company.
• Spanish language skills are advantageous but not required.

You enjoy creating opportunities through proactive outreach rather than waiting for inbound enquiries.

You actively seek feedback and continuously improve your approach.

You remain positive persistent and motivated despite rejection.

You manage multiple conversations and follow-ups without opportunities slipping through the cracks.

You take ownership of your activity levels and consistently deliver results in a remote environment.

You collaborate closely with Account Executives and contribute to the success of the wider commercial team.

Youre motivated by building relationships and creating opportunities.

You understand that the SDRs role is to generate qualified meetingsnot close dealsand you enjoy the challenge of introducing innovative technology to new customers.

Youre naturally curious highly organised and excited to work within a fast-growing AI company where strong performance is recognised and rewarded.

This position plays a critical role in building our clients sales pipeline and accelerating company growth.

Every qualified meeting you create directly contributes to revenue generation while helping healthcare organisations modernise how they operate through AI-driven automation.

Youll join a company with enterprise-grade technology an experienced leadership team and a clear vision for scaling its commercial organisation.