Operations Manager

The person who keeps the business running building systems managing teams and making sure

nothing falls through the cracks.

Field Details

Sector Business Operations Remote Teams / Small Business / Service Companies

Education University degree required

Experience 2 years in an operations or business management role

AI Fluency Intermediate uses operations-related AI tools daily

Rate $10/hr - Max TBD

Type Full-time 40 hrs/week OR Part- Time - 20 hrs / week

Hours Clients business hours time zone overlap required

Location Remote Global

What They Do

Systems & Processes

Build and maintain SOPs so the team knows how to do things the right way

Spot whats not working and fix it dont wait to be asked

Make sure tools and platforms are being used correctly across the team

Team & People

Help with hiring onboarding and keeping the team on track

Run team meetings and keep everyone aligned

Support and guide team members when they need help

Finance & Vendors

Track invoices billing and vendor payments

Manage relationships with vendors and service providers

Keep contracts licenses and compliance documents up to date

Reporting & Results

Build dashboards and reports that show how the business is doing

Share clear simple updates with leadership on a regular basis

Support planning sessions with data and operational context

AI Tools in Daily Work

Use AI to write SOPs summarize meetings draft reports and handle research faster

Tools expected: Claude ChatGPT Gemini for writing summarizing and decision support

Tools expected: Notion AI ClickUp AI for task management documentation and planning

Tools expected: Zapier / Make for automating repetitive operational tasks

Tools expected: Google Sheets AI plugins Airtable for dashboards and tracking

Tools expected: Loom for async team communication and process walkthroughs

Tools expected: Slack AI integrations for team coordination and follow-up

Requirements

University degree (any field)

2 years in an operations business management or similar role

English B2 written and spoken

Intermediate AI fluency uses operations-related AI tools daily not just occasionally

Familiar with CRM and project management tools

Organized proactive and comfortable making decisions independently

Available during client business hours time zone overlap required

Preferred

Experience supporting a founder or executive in a remote setting

Experience managing vendors contractors or remote team members

Familiarity with basic finance tracking invoices billing expenses

Background in fast-growing or remote-first companies

Tools & Platforms

Project management: Asana ClickUp Notion Trello or similar

CRM: Go High Level HubSpot or similar

Automation: Zapier Make or similar

Communication: Slack Zoom Google Meet

Productivity: Google Workspace or Microsoft Office

AI tools: Claude ChatGPT Gemini Notion AI ClickUp AI

Reporting: Google Sheets Airtable or similar

Async video: Loom

90-Day Success Markers

All key processes are documented in clear easy-to-follow SOPs

A KPI dashboard is live and updated without being asked

At least one repetitive task has been automated

Leadership is spending less time on day-to-day operational decisions

Vendor and finance records are clean and current