LMSLXP Implementation Consultant

If you enjoy working at the intersection of learning technology and customer experience this role is for you.

Help shape the future of customer learning at NIQ.
NIQ is transforming how customers learn adopt and get value from our data products and this role youll help design build and scale digital learning experiences that support NIQs large global FMCG and T&D clients as they move from onboarding to confident product adoption.

Work on visible strategic initiatives.
Youll contribute to global leadership-visible client learning initiatives including the implementation of a new Learning Experience Platform. From configuring and optimizing AI-enabled learning systems to translating business needs into intuitive learning journeys youll play a hands-on role in building a modern global learning ecosystem. Collaborating across Product AI Technology UX and content teams your work will directly support strategic initiatives that bring NIQs innovative client learning solutions to life at a global scale.

Grow future-ready skills.
If youre someone who enjoys getting into the details experimenting with new tools and turning ideas into practical solutions this role offers the opportunity to build hands-on experience with AI applications automation learning platforms UX content discoverability and scalable learning operations. You bring a strong foundation in learning design comfort with platforms such as LXPs LMSs CMSs and SCORM-based authoring tools and a passion for using data-informed insights to make learning simpler smarter and more scalable.

Responsibilities

Learning Technology Innovation & Platform Operations

Technical execution optimization and scalability of NIQs learning ecosystem.

• Support design implementation configuration testing and launch of a new Learning Experience Platform (LXP).
• Design and optimize digital learning experiences through effective content structure and organization.
• Partner with external vendors and NIQ technology platform & UX teams to implement integrations platform enhancements and escalate technical troubleshooting.
• Partner with NIQ AI teams to leverage AI automation and emerging technologies to streamline content strategy & creation governance processes content personalization and maintenance workflows
• Contribute to ongoing platform administration including content governance setup publishing QA tasks in the LXP and related systems to ensure quality and consistency.
• Contribute to support issue resolution by troubleshooting SCORM/xAPI learner access and tracking issues to maintain a reliable learning experience. 

Maintain process documentation and use learner insights and performance data to continuously optimize learning platforms and global learning delivery.

Additional Information :

• Bachelors degree (or equivalent experience) in Learning Technology UX/Human-Centered Design Multimedia Design Computer Science Instructional Design or a related field
• 3-6 years of experience in learning customer education enablement or learning technology within a global SaaS or technology-driven organization
• 3 years experience administering or configuring learning platforms (LMSs/LXPs)
• Fluency in written and spoken English with the ability to communicate technical and learning concepts to diverse stakeholders
• Experience managing digital learning content metadata and content governance
• Experience translating complex product and technical concepts into scalable learning solutions
• Strong visual design judgment and application of UI/UX best practices including usability layout and information hierarchy
• Experience collaborating across cross-functional teams to deliver high-profile technology-enabled solutions

Technical Skills

• HTML CSS
• LMS/LXP platforms (e.g. Workday Skilljar Docebo) including SCORM/xAPI troubleshooting and ongoing administration
• Systems integration and technical problemsolving including APIs
• Reporting and analytics tools (e.g. PowerBI)

Nice to have:

• JavaScript jQuery JSON Python
• Content Management Tools (e.g. Contentful FreshDesk)
• UX and prototyping tools (e.g. Figma Adobe XD Sketch)
• Digital Adoption Platforms (e.g. WalkMe)
• Experience standing up new learning technologies from requirements gathering to implementation and testing 

Our Benefits

• Flexible working environment
• Volunteer time off
• LinkedIn Learning
• Employee-Assistance-Program (EAP)

NIQ may utilize artificial intelligence (AI) tools at various stages of the recruitment process including résumé screening candidate assessments interview scheduling job matching communication support and certain administrative tasks that help streamline workflows. These tools are intended to improve efficiency and support fair and consistent evaluation based on job-related criteria. All use of AI is governed by NIQs principles of fairness transparency human oversight and inclusion. Final hiring decisions are made exclusively by humans. NIQ regularly reviews its AI tools to help mitigate bias and ensure compliance with applicable laws and regulations. If you have questions require accommodations or wish to request human review were permitted by law please contact your local HR representative. For more information please visit NIQs AI Safety Policies and Guiding Principles: NIQ

NIQ is the worlds leading consumer intelligence company delivering the most complete understanding of consumer buying behavior and revealing new pathways to 2023 NIQ combined with GfK bringing together the two industry leaders with unparalleled global reach. With a holistic retail read and the most comprehensive consumer insightsdelivered with advanced analytics through state-of-the-art platformsNIQ delivers the Full View. NIQ is an Advent International portfolio company with operations in 100 markets covering more than 90% of the worlds population.

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Our commitment to Diversity Equity and Inclusion

At NIQ we are steadfast in our commitment to fostering an inclusive workplace that mirrors the rich diversity of the communities and markets we serve. We believe that embracing a wide range of perspectives drives innovation and excellence.  All employment decisions at NIQ are made without regard to race color religion sex (including pregnancy sexual orientation or gender identity) national origin age disability genetic information marital status veteran status or any other characteristic protected by applicable laws. We invite individuals who share our dedication to inclusivity and equity to join us in making a meaningful impact. To learn more about our ongoing efforts in diversity and inclusion please visit the  Work :

Yes

Employment Type :

Full-time