Line Manager Clinical Ops
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Job Summary
We are seeking an experienced Line Manager Clinical Operations to lead and develop a team of clinical research professionals supporting the successful delivery of clinical studies. This role is responsible for ensuring appropriate resource allocation talent development operational excellence and high-quality study execution while serving as a key client-facing partner.
The ideal candidate will bring extensive experience in clinical research clinical monitoring project leadership stakeholder management and customer relationship management within a CRO pharmaceutical or healthcare environment.
- Lead coach and develop a team of clinical research professionals in accordance with company policies and applicable regulations.
- Drive employee engagement performance management career development and succession planning initiatives.
- Conduct performance reviews provide ongoing feedback and implement development plans.
- Participate in recruitment activities including candidate assessment interviewing hiring decisions onboarding and training.
- Ensure optimal allocation of resources across clinical studies based on business needs project requirements and employee competencies.
- Monitor team capacity workload distribution and utilization metrics to support study delivery and client expectations.
- Identify resource gaps and proactively develop staffing solutions to meet current and future business demands.
- Ensure team members have the appropriate tools systems access training and support to execute their responsibilities effectively.
- Oversee the quality and performance of clinical monitoring and study management activities conducted by assigned staff.
- Provide guidance on clinical trial execution monitoring processes and regulatory compliance.
- Identify quality risks performance issues and operational challenges implementing corrective and preventive action plans as needed.
- Ensure compliance with ICH-GCP guidelines local regulations SOPs and client requirements.
- Serve as a trusted partner and key point of contact for clients maintaining strong relationships and ensuring exceptional customer service.
- Participate in client meetings governance discussions resource planning reviews and operational performance reviews.
- Support demand management activities by anticipating client needs and aligning resources to meet project requirements.
- Collaborate with internal stakeholders and clients to address operational challenges and drive successful study outcomes.
- Contribute to departmental and organizational initiatives focused on process improvement operational efficiency and quality enhancement.
- Support implementation of best practices across Clinical Operations.
- Bachelors degree completed in a Health Sciences discipline.
- Minimum of 7 years of experience in Clinical Research within a CRO pharmaceutical company biotechnology company or related healthcare environment.
- Strong experience in Clinical Monitoring (CRA role or equivalent) and oversight of clinical trial execution.
- Availability to travel.
- Fluent English (spoken and written) is required.Ability to lead business discussions client meetings and presentations in English.
- Proven experience leading clinical research projects and managing operational study delivery.
- Demonstrated experience working directly with sponsors clients and external stakeholders.
- Experience managing client demands resource planning and customer expectations.
- Previous people management experience is highly preferred.
IQVIA is a leading global provider of clinical research services commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements misrepresentations or material omissions during the recruitment process will result in immediate disqualification of your application or termination of employment if discovered later in accordance with applicable law. We appreciate your honesty and professionalism.
Required Experience:
Manager
About Company
IQVIA is the Human Data Science Company™. We are inspired by the industry we serve and provide solutions that enable life sciences companies to innovate with confidence, maximize opportunities and ultimately drive human health outcomes forward. Our approach is Human Data Science – a d ... View more
