Key Customer Development Manager

Relocation Assistance Offered Within Country
Job Number#175241 - Medellín Antioquia Colombia

Who We Are

Colgate-Palmolive Company is a global consumer products company operating in over 200 countries specialising in Oral Care Personal Care Home Care Skin Care and Pet Nutrition. Our products are trusted in more households than any other brand in the world making us a household name!

Join Colgate-Palmolive a caring innovative growth company reimagining a healthier future for people their pets and our planet. Guided by our core valuesCaring Inclusive and Courageouswe foster a culture that inspires our people to achieve common goals. Together lets build a brighter healthier future for all.

ABOUT THE ROLE

Are you ready to drive strategic growth with one of our most important commercial partners We are looking for a highly driven Key Customer Development Manager to lead our partnership with Grupo Éxito based in Medellín!

In this critical role you will be responsible for translating corporate strategy and brand objectives into profitable sustainable business growth. You will own the full customer relationship drive volume and net sales manage the end-to-end P&L and significantly impact our market share. If you are passionate about building strong business relationships and bringing a caring inclusive and courageous mindset to work every day we would love to connect with you!

MAIN RESPONSIBILITIES

• Strategic Business Planning & Execution: Lead the development negotiation and execution of annual and long-term Joint Value Plans (JVPs) with Grupo Éxito ensuring total alignment with strategic priorities such as category growth brand share profitability targets and 7P execution goals.

• P&L Management: Own full customer P&L responsibility by meticulously managing trade spending promotional investments and gross-to-net costs to ensure optimal ROI and profitable sales growth.

• Strategy & Omnichannel Translation: Act as the internal champion for the customer translating commercial strategies and brand marketing plans into actionable customer-specific objectives across pricing distribution visibility and promotionsincluding omnichannel customer programs.

• Forecasting & Inventory Optimization: Drive accurate demand forecasting in close collaboration with Supply Chain and Finance to minimize out-of-stocks reduce customer inventory days and ensure efficient product flow.

• Key Customer Relationship Management & Negotiation: Build maintain and expand deep trust-based multi-level relationships. Lead all key negotiations including annual terms promotional calendars new product listings and category management initiatives.

• Data & Insights Utilization: Leverage syndicated data shopper insights and customer-specific analytics to identify market trends uncover growth opportunities and present compelling fact-based business solutions to the customer.

• In-Store & Online Superior Execution: Ensure flawless execution at the point of sale in line with agreed-upon JVPs and company standards. Proactively engage in Category Management projects to establish our business as a trusted advisor leading to improved shelf space optimal planograms and category expansion.

• Auditing & Corrective Action: Regularly conduct store visits and utilize field sales reporting to monitor 5P compliance quickly identify execution gaps and implement swift corrective actions.

• Cross-Functional Collaboration & Teamwork: Serve as the central point of contact driving internal alignment with Customer Marketing/Trade Marketing (to deploy tailored shopper programs) Finance (to manage budgets and profitability) and Supply Chain/Logistics (to ensure superior service levels and delivery efficiencies). Contribute to the broader Customer Development team by sharing best practices and actionable insights.

BASIC QUALIFICATIONS

• Completed bachelors degree.

• At least 5 years of commercial experience (Sales Account Management or Customer Development).

• Solid track record in sales strategy and key commercial negotiations.

• Proficiency in English.

• Skills in Google Suite tools (Docs Slides Sheets) or equivalent productivity applications.

PREFERRED QUALIFICATIONS

• Experience in Retail Marketing or E-commerce / Omnichannel execution.

• Strong leadership effective communication dynamic collaboration skills and a track record of using data-driven insights to inspire forward action.

Our Commitment to Inclusion
Our journey begins with our peopledeveloping strong talent with diverse backgrounds and perspectives to best serve our consumers around the world and fostering an inclusive environment where everyone feels a true sense of belonging. We are dedicated to ensuring that each individual can be their authentic self is treated with respect and is empowered by leadership to contribute meaningfully to our business.

Equal Opportunity Employer
Colgate is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race colour religion gender gender identity sexual orientation national origin ethnicity age disability marital status veteran status (United States positions) or any other characteristic protected by law.

Reasonable accommodation during the application process is available for persons with disabilities. Please complete this request form should you require accommodation.

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