I2C DS Sr Manager

Reimagine the possibilities at Johnson and Johnson Global Finance! We live this motto every day by creating game-changing business solutions for the worlds largest and most broadly-based healthcare company.

As a member of our Global Finance team you will have exclusive access to a network of financial professionalslocatedin over 60 countries. This new network will help you build on your current skills and explore opportunities to grow your career in J&J.

At J&J Global Finance we value ideas for innovation and improvement and are committed to diversity and inclusion. Together we will reimagine business processes to become more effective more efficient and improve customer experience. We are proud to be an equal opportunity employer.

This role will be part of the Global Services Finance team in theInvoice to Cashprocess area. The Global Services Finance organization provides best-in-class cost-effective financialservicesand compliancein a J&J wayto our Operating Companies around the world.

ITCSrManageris responsible formanaging the day-to-day operations forend-to-end I2Cprocessnamely cash applications credit management collections & disputes. This positionis responsible foroptimizingcashflowand minimizing financial risk for the Operating Companies.Position leads a team of direct and indirect reports tomeet I2C performance targets (cycle time automation rates unapplied cashDays Sales Outstanding BP AR targets)andtactical operations. Expectation for the Invoice to Cash Senior Manager is toleadlarger or more complexclusterregionor even global processes. They will provide leadership as welltomore senior professionals.

Key Responsibilities:

Be compliant with applicable laws and regulations and follow guidelines in the J&J Credo

Maintain Operational Excellence

• Deliver operational results / KPIs as per targets (e.g.DSO; AR Aging; WOs; RDAs; Unapplied Cash)

• Manage senior stakeholders andBusiness Partnersin achieving targets andcommitments.

• Oversight provides directionguidanceandcollectionsstrategiesto theGI2C Collectionsportfolioof a specificregion.

• Supports and providesexpertisefor business partnering(Finance Customer servicelogistics FP&A Pricingetc.)

• Dispute escalation manage customer inquiries and provide resolution. Business partnering with CLS and other groups on updates and problem resolution.

• Influences based on evidence-based decision making.

• Identifiesgaps builds technical and analytical capabilities solution oriented.

TalentManagement

• Attracts develops andretainstalent.

• Hasa strategic talent mindset and manages talent onboardingtrainings and coaching.

BeaTrustedBusinessPartner

• Drives change leadership.

• Sets the tone and ensuresstrongcompliant environment.

• Business partnering withCS/Deliver and BU/Commercial teams for a given region/sectorin order toprovideupdates andresolve problems.

• Frequent internal company and external customer contacts.

CreateGame-ChangingInnovation

• Ensures Invoice to Cash Organization is adhering toestablishedprocesses and policies.

• Performance management conducts performance reviews and team meetings.

• Designs and implements DE&I talent strategy.

Qualifications:

Education

• A minimum of abachelorslevel degree or equivalent is preferably in accounting or finance.

• CPA CMAMBAand/or other financial certificationsispreferred.

• Generallyrequires8-12YearsWork Experience.

• At least 4-7 years of Management / Supervisory experience ispreferred.

• Ensurescompliance with all laws and regulations associated with duties and responsibilities.

• Drives strategic imperatives that improve cash flow andmitigate risk.

• Present results and strategies to senior leadership.

• Influences and champions strategy and solutions.

• Ability to frame clear& concisecommunication across all relevant stakeholders.

• Ready tobe responsible fordelivering results. Comfortable accepting stretch goals and willing to make decisions even in ambiguous situations or with limitedinformation.

Preferred

• Experience from BPO or shared services center of a multinational corporation and even local companies with relevant experience.

• Digital/ intelligent automation capabilities.

Other

• Candidates may be asked to work shifts to align with global assignments.

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity age national origin or protected veteran status and will not be discriminated againston the basis ofdisability.