Finance Optimization & Automation Senior Analyst – GBS Américas

The Finance Optimization & Automation Senior Analyst will lead process excellence automation digital transformation and continuous improvement initiatives across GBS Finance Operations.

The role focuses on analyzing redesigning standardizing optimizing and automating finance processes across the Order-to-Cash (O2C) Procure-to-Pay (P2P) and Record-to-Report (R2R) value streams with the goal of improving efficiency scalability controls service quality and stakeholder experience.

The position will partner with Finance Operations GBS Leadership Digital Transformation IT and global stakeholders to implement technology-driven solutions and support a best-in-class Finance service delivery model.

Reports to: Head of Finance GBS Americas

Key Responsibilities

Finance Process Excellence & Optimization

• Analyze and continuously improve finance processes across O2C P2P and R2R.
• Lead process mapping redesign standardization and optimization initiatives.
• Identify inefficiencies bottlenecks process variations and non-value-added activities.
• Apply Lean Six Sigma and Operational Excellence methodologies.
• Ensure alignment with internal controls compliance risk management and audit requirements.

O2C P2P & R2R Optimization

• Improve processes related to collections disputes billing cash application credit management and customer onboarding.
• Optimize vendor onboarding invoice processing approvals purchase orders and payment operations.
• Improve month-end/year-end close journal entries reconciliations financial reporting and accounting processes.
• Identify opportunities to simplify workflows and improve accuracy efficiency and cycle times.

Automation & Digital Transformation

• Identify prioritize and implement automation opportunities across Finance Operations.
• Develop automation use cases using technologies such as Power Automate UiPath Automation Anywhere and other workflow solutions.
• Partner with Finance Technology and IT teams to implement automation and Low-Code/No-Code solutions.
• Develop business cases and ROI assessments for transformation initiatives.
• Monitor automation performance and business impact.

Artificial Intelligence & Innovation

• Act as a Finance subject matter expert for Artificial Intelligence and emerging technologies.
• Identify and develop AI use cases across Accounts Receivable Accounts Payable General Accounting Financial Close Reporting and Shared Services.
• Support solutions using Generative AI AI Agents Digital Assistants and Predictive Analytics.
• Promote responsible AI adoption while ensuring compliance security and governance.
• Measure the productivity quality and service impact of AI initiatives.

Performance & Continuous Improvement

• Define and monitor KPIs SLAs cycle times productivity quality automation adoption and stakeholder satisfaction.
• Develop dashboards and performance reporting.
• Conduct root cause analysis and lead corrective actions.
• Facilitate continuous improvement and problem-solving initiatives across Finance Operations.

Stakeholder Management & Change Enablement

• Collaborate with Finance Leaders GBS Leaders Business Controllers IT Digital Transformation and regional stakeholders.
• Facilitate workshops focused on process redesign technology adoption and continuous improvement.
• Support change management communication training and adoption of new solutions.
• Act as a trusted advisor on Finance Transformation Process Excellence Automation and AI.

Qualifications :

Requirements

Education

Bachelors degree in:

• Finance
• Accounting
• Industrial Engineering
• Business Administration
• Economics
• Information Systems
• Data Analytics
• Or related fields.

Additional education or certifications in Digital Transformation Operational Excellence Automation AI Data Analytics Lean Six Sigma PMP or Agile is valued.

Experience

• 57 years of professional experience in Finance Operations Shared Services GBS Process Excellence Automation Continuous Improvement or Finance Transformation.
• Experience supporting or optimizing O2C P2P and/or R2R processes.
• Proven experience leading process redesign and automation initiatives.
• Experience working in multinational Shared Services or GBS environments.
• Experience with technology-enabled transformation and process standardization.
• Exposure to AI RPA Finance Automation or Digital Transformation is highly desirable.

Technical Knowledge

Knowledge of:

• Finance: O2C P2P R2R Shared Services Financial Controls and Reporting.
• Process Excellence: Lean Six Sigma BPM Process Reengineering Value Stream Mapping and Continuous Improvement.
• Automation: Power Platform Power Automate UiPath Automation Anywhere Intelligent Document Processing Workflow Automation and API Integrations.
• AI: Generative AI Prompt Engineering AI Agents Microsoft Copilot Azure AI Conversational AI and Responsible AI.
• Data & Analytics: Power BI Advanced Excel Process Analytics Data Visualization KPI Design and Finance Analytics.

Languages

English: Advanced / Fluent C1 minimum mandatory.

The role requires frequent interaction with global stakeholders participation in international transformation initiatives facilitation of workshops presentations and coordination of projects across multiple regions.

Key Competencies

We are looking for a strategic analytical innovative and results-oriented professional with strong capabilities in:

• Process Optimization & Operational Excellence
• Automation & Digital Transformation
• Artificial Intelligence & Innovation
• Data-Driven Decision Making
• Problem Solving & Analytical Thinking
• Stakeholder Management
• Cross-Functional Collaboration
• Change Leadership
• Executive Communication
• Systems Thinking
• Customer Centricity
• Adaptability and Learning Agility

Why Join Us

This is an opportunity to play a key role in the digital transformation of Finance within SGS GBS Americas combining Finance Process Excellence Automation Data and Artificial Intelligence to build more efficient scalable and technology-enabled Finance operations.

If you are passionate about transforming Finance processes leveraging technology and delivering measurable business impact we would love to hear from you!

Join SGS GBS Americas and help shape the future of Finance through Process Excellence Automation and Artificial Intelligence.

Remote Work :

No

Employment Type :

Full-time