This is a remote position.
Looking to grow your career in logistics and support a dynamic sales team
Join us where collaboration respect and entrepreneurship drive everything we do.
Carrier Relationship Management: Build and maintain relationships with existing and potential carriers ensuring strong communication and trust
Issue Resolution: Work closely with the tracking team to address and resolve any issues or delays that arise during the shipment process in a timely manner. Identify recurring issues; work with carrier on corrective action plans and escalate to management relocate
Carrier Performance: Review carrier scorecard data identify trends and determine root cause. Summarize findings and provide Dedicated Carrier Manager with detailed feedback prior to weekly carrier scorecard meetings.
Process Management: Develop and implement processes with carriers to ensure that daily operations run smoothly and all requirements are being satisfied
Trailer Pool Management: Assist management to ensure trailer availability exceed the s required thresholds and relocating displaced trailers as needed
Execute day to day carrier operations tasks such as carrier switches accessorial requests retenders diversions etc.
Carrier Watch list & Settlement: Ensure all loads are closed out with proper documentation to prevent delays in payment to carrier.
Requirements
1 years of experience as Carrier Sales Rep or related
Strong communication and organizational skills
Detail-oriented with a solution-focused mindset
Familiarity with carrier networks and logistics processes
1 years of experience in freight brokerage or carrier support Strong communication and organizational skills Detail-oriented with a solution-focused mindset Familiarity with carrier networks and logistics processes I work closely with carriers and internal teams to recover idle trailers resolve on-site issues and maintain smooth operations using various communication channels. Additionally I develop initiatives to maximize trailer utilization and reduce maintenance costs contributing to a more efficient and sustainable operation.