Card Payment Delivery Associate

Card Payment Delivery Associate

Tipalti is seeking a Card Payment Delivery Associate to join a growing global team dedicated to card revenue expansion. This is an early-career role that contributes significantly to the companys growth strategy by executing and supporting card payments to suppliers. Achieving success in this position requires the timely and effective facilitation of payment processing for our customers. The Associate tracks payment statuses manages supplier communications and ensures precise payment instructions. This is a high-volume strategically important role that directly impacts revenue achievement. Success in this position is essential for ensuring the accurate and timely processing of customer payments.

Why join Tipalti

Tipalti is the AI-powered platform for finance automation elevating how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. Our platform provides a comprehensive suite of finance automation solutions designed for mid-market businesses across accounts payable global payouts procurement employee expenses corporate cards supplier management tax compliance and treasury. Tipalti partners with leading financial institutions such as Citi Wells Fargo J.P. Morgan and Visa enabling over 5000 global companies to efficiently and securely pay millions of suppliers and payees across 200 countries and territories in 120 currencies.

At Tipalti we pride ourselves on our collaborative culture the quality of our product and the capabilities of our people. Tipaltians are passionate about the work they do and keen to get the job done. Tipalti offers competitive benefits a flexible workplace career coaching and an environment where diverse individuals can thrive and make an impact. Our culture ensures everyone checks their egos at the door and stands ready to reach for success together.

Founded in Israel in 2010 Tipalti is a global business headquartered in the San Francisco Bay Area (Foster City) with offices in Tel Aviv Plano Toronto Vancouver London Amsterdam Tbilisi and Medellin.

In this role you will be responsible for:

• Contact suppliers to process payments by telephone web portal and/or email.
• Deliver payments accurately within service level agreements in a high-volume environment.
• Ensure timely authorization and settlement of payments.
• Conduct daily follow-up on outstanding payments in the processing queue to ensure they are completed successfully.
• Manage and resolve payment escalations by effectively resolving conflicts with suppliers.
• Maintain accurate documentation in relevant systems throughout the payment lifecycle.
• Collaborate with suppliers to confirm precise payment processing details.
• Develop cross-functional skills beyond payment delivery.
• Take on other responsibilities as required to support and contribute to the success of the team and drive revenue growth

About you

• Operational Excellence:Demonstrated capability to operate effectively and meet deadlines in a fast-paced high-volume environment.
• Precision and Dependability:Exceptional reliability punctuality and a strong work ethic coupled with meticulous attention to detail for managing diverse responsibilities.
• Communication and Professionalism:Ability to communicate effectively and maintain professional engagement with all internal and external stakeholders.
• Integrity and Ethics:Strict commitment to the highest standards of integrity.
• Problem-Solving Skills:Proven strong ability to identify and resolve complex issues.
• Communication: Demonstrated proficiency in both written and verbal English communication.
• Professional Experience (Preferred): Hands-on experience in payment operations finance operations or transaction processing. Prior experience with payment systems and/or working within the Fintech industry.
• Technical Proficiency (Preferred): Strong proficiency with Microsoft Excel Word and PowerPoint as well as experience using ticketing and CRM systems (e.g. Zendesk Salesforce).

Tipalti is posting this job opening for and on behalf of SDS (Cyprus) Limited and/or SDS Tbilisi Limited LLC (both are hereinafter referred to as SDS). Any potential employment and/or consulting arrangements entered into as it relates to this job opening will be between you and SDS. Tipalti shall not be held responsible for the information and contents contained in this job posting or for any issues arising out of or related to this job posting.

Our Mission

Our mission is to elevate how finance teams operate in the global economy. We empower our customers to scale faster and smarter by removing the complexities of doing global business and accelerating their finance operations efficiency. We are the AI-powered platform that automates finance.

Tipalti is fueled by a commitment to our customers and a desire to build lasting connections. Our client portfolio includes high-velocity businesses such as Amazon Twitch GoDaddy Roku and ZipRecruiter. We work hard for our 99% customer retention rate which is built on trust reliability and innovation. Tipalti means we handled it - a mission to which we are constantly committed.

Accommodations
Tipalti champions inclusive teams in which every voice counts. We are committed to recruiting diverse candidates with varied personal experiences and abilities. We welcome applications from candidates belonging to historically underrepresented or disadvantaged groups and maintain an equitable Talent Acquisition process that is free from discrimination.

As an equal opportunities employer Tipalti complies with employment and human rights laws across the various jurisdictions in which we operate. Should you require reasonable adjustments or accommodations during the recruitment process including access to alternate formats of materials meeting spaces or other accommodations that could better enable your full participation please reach out to for assistance.

AI Use
We may use artificial intelligence and automated systems (collectively AI) to screen assess and select candidates during our recruitment process. This includes resume screening skills assessment and candidate matching. You have the right to request human review of any automated decision. For more information about how we collect and use personal data and information during recruitment please refer to our Job Candidate Privacy Notice. For additional questions about our use of AI during our recruitment process you can contact .

Privacy
We are committed to protecting the privacy interests of job applicants and candidates. For more information about our privacy practices during our Talent Acquisition process please refer to our Job Candidate Privacy Notice below:

Job Candidate Privacy Notice Tipalti

Experience:

IC