Business Systems Specialist
Job Summary
- Career development with an international company where you can grow the career you dream of.
- A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
- A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity working mothers female executives and scientists.
- Responsible for compliance with applicable Corporate and Divisional policies and procedures.
- Act as a bridge between business stakeholders and IT to translate needs into technical requirements.
- Analyze business processes identify improvement opportunities and implement solutions.
- Develop business requirements and contribute to business case creation for initiatives.
- Support initiatives and projects across different phases from discovery through implementation.
- Partner with corporate service providers to evaluate and leverage existing applications.
- Maintain system health by following established guidelines and procedures.
- Manage user access provisioning/deprovisioning to ensure compliance.
- Resolve Level 2 support tickets and provide assistance to end users.
- Assist in system configurations including setup of monitoring locations.
- Manage initiatives according to defined milestones and timelines.
- Identify and implement process improvements to drive efficiency.
- Provide guidance to less experienced team members and support staff.
- Contribute to strategic planning activities such as demand management and roadmap development.
- May conduct user training and support adoption of systems.
- Bachelors degree required (Associate degree may be considered depending on experience).
- Minimum 1 year of experience in IT systems support business analysis or related roles.
- Experience working with business stakeholders and translating requirements into solutions.
- Strong analytical and problem-solving skills.
- Ability to work independently with minimal supervision.
- Strong interpersonal and communication skills.
- Experience with systems support ticket management or application administration is preferred.
- Ability to manage multiple priorities and work in a team environment.
The base pay for this position is
N/AIn specific locations the pay range may vary from the range posted.
Required Experience:
IC
About Company
WHO WE ARE CREATING LIFE-CHANGING TECHNOLOGY From removing the regular pain of fingersticks as people manage their diabetes to connecting patients to doctors with real-time information monitoring their hearts, from easing chronic pain and movement disorders to testing half the world’s ... View more