Business Solutions Specialist

Requisition ID: 258125

Thanks for your interest in ScotiaTech Scotiabanks new and innovative Technology hub in Bogota.

Join a purpose driven winning team that promotes creativity and innovation in a fast-paced environment where were always committed to results in an inclusive diverse and high-performing culture.

Purpose

Accountabilities

Collaborate with business stakeholders to gather analyze and document business requirements ensuring alignment with organizational goals and objectives.
Act as the liaison between business teams and technical teams translating business needs into functional specifications and user stories.
Lead requirements gathering sessions and assist in the creation of user stories epics and acceptance criteria for development teams.
Analyze and improve business processes using Lean methodologies focusing on eliminating waste improving efficiency and ensuring value delivery.
Work within Agile frameworks (Scrum/Kanban) to manage and prioritize backlogs facilitate sprint planning and ensure timely delivery of business solutions.
Facilitate and support daily standups sprint reviews retrospectives and other Agile ceremonies.
Collaborate to evolve DevOps practices to ensure smooth deployment processes continuous integration and delivery (CI/CD).
Assist in the creation of system documentation including process flows use cases and technical specifications.
Perform gap analysis and recommend solutions to enhance business operations and systems.
Conduct system testing and validation ensuring that solutions meet business needs and requirements.
Provide post-implementation support and assist with troubleshooting and issue resolution.
Ensure adherence to Agile principles Lean practices and DevOps culture across the organization.
Actively pursues effective and efficient operations of his/her respective areas in accordance with Scotiabanks Values its Code of Conduct and the Global Sales Principles while ensuring the adequacy adherence to and effectiveness of day-to-day business controls to meet obligations with respect to operational compliance AML/ATF/sanctions and conduct risk.

Reporting Relationships

Primary Manager: NA
Direct Reports: NA
Shared Reports NA

DimensionsNA

Education / Experience / Other Information (include only those that are specific to the role)

Post-secondary education in Computer Science Information Systems Business Administration or a related field (or equivalent work experience).
In-depth knowledge of ITIL foundation and IT Service Management
Proven experience (2 years) as a Business Systems Analyst Product Owner or similar role in an Agile/Lean or hybrid environment.
2 years of hands-on technical working experience on ServiceNow platform including IT Service Management Asset Management and Operations Management.
Project Management knowledge to work with large & complex project teams.
Strong understanding of Agile frameworks (Scrum Kanban) and Lean methodologies.
Experience with DevOps practices including CI/CD pipelines and automation tools.
Excellent communication and interpersonal skills with the ability to work collaboratively in cross-functional teams.
Strong analytical and problem-solving skills with attention to detail.
Experience with business process modeling requirements documentation and system design.
Ability to manage multiple tasks and prioritize effectively in a fast-paced dynamic environment.
Experience with system integration and data analysis is a plus.
Senior Business Analysis Certification CBAP IIBA nice to have

Competencies

Working Conditions

Work in a standard office-based environment; non-standard hours are a common occurrence

Location(s): Colombia : Bogota : Bogota

ScotiaTech is a business unit within ScotiaGBS a Scotiabank Group company located in Bogota Colombia. The ScotiaTech hub was created to support different technology systems and processes of the Bank. We offer an inclusive positive work environment and competitive benefits.

At ScotiaTech we value the unique skills and experiences each individual brings and are committed to creating and maintaining an inclusive and accessible environment for must apply directly online to be considered for this role. We thank all applicants for their interest in a career at ScotiaTech; however only those candidates who are selected for an interview will be contacted.