Enter a job title or keyword

Automation & AI Systems Specialist

SOFTGIC S.A.S.


Job Location:

Medellín - Colombia

Monthly Salary: COP 3150 - 3150
Experience Required: 4-5years
Posted: 24 May 2026 (30+ days ago)
Application Deadline: 21 August 2026
Vacancies: 1 Vacancy
The job posting is outdated and position may be filled

Job Summary

This is a remote position.

We are seeking an Automation & AI Systems Specialist to lead the design implementation and optimization of a core system: The Automated Client Journey. This role is responsible for building a fully automated end-to-end client lifecycle primarily within GoHighLevel with future expansion into AI-powered systems and advanced cross-platform automations.

Requirements
  • Expert-level experience with GoHighLevel (required)
  • Strong background in CRM architecture funnel building and lifecycle automation
  • Proven experience designing end-to-end automation systems
  • Experience integrating AI tools and platforms (OpenAI ChatGPT APIs Claude etc.)
  • Knowledge of APIs webhooks and system integrations
  • Solid understanding of lifecycle marketing and customer journey strategy
  • Strong analytical thinking and problem-solving skills
  • Ability to manage multiple projects and adapt to changing priorities
  • Advanced English (required)
Recruitment Process

  • Technical interview with scenario-based questions (CRM funnels automation design)
  • Practical assessment or system design case study
Responsibilities
  • Architect build and maintain a complete 7-stage automated client journey (from lead generation to retention)
  • Develop high-converting landing pages intake forms and funnel entry points
  • Track and attribute leads across multiple channels accurately
  • Build automated email and SMS nurturing campaigns triggered by user behavior
  • Create and optimize sales pipelines booking systems reminders and follow-ups
  • Design post-call workflows including proposal generation and invoicing triggers
  • Build automated onboarding systems and ensure smooth handoff from sales to fulfillment
  • Implement internal and external communication automations to reduce manual processes
  • Develop retention re-engagement upsell and renewal automation systems
  • Continuously optimize CRM performance workflows and funnels
  • Collaborate with stakeholders to customize systems based on business needs



Required Education:

Ingeniero de Sistemas