Assoc Customer Spec.

At Medtronic you can begin a life-long career of exploration and innovation while helping champion healthcare access and equity for all. Youll lead with purpose breaking down barriers to innovation in a more connected compassionate world.

This Associate Contract & Payment Spec. role is for someone who is analytical has strong attention to detail highly organized collaborative and enjoys project work. The Marketing Shared Services environment is a dynamic evolving environment interfacing with a variety of customer types across Medtronic. Specifically in this role the Associate Contract & Payment Spec. is responsible for processing a variety of customer contracts and/or payments which require personal skills in communication analytics tracking project work and administrative support while independently performing these tasks in support of business needs. Critical to this role is the ability to bring a high customer experience both internally and externally is essential as is collaborating and executing with quality and attention to detail to positive impact the outcomes.

A career at Medtronic is like no other. Were purposeful. Were committed. And were driven by our Mission to alleviate pain restore health and extend life for millions of people worldwide. This role is a flex work model in Bogotá.

Responsibilities may include the following and other duties may be assigned:

• Receive and process requests to create contract records
• Nominate and linked contracts in HCPE Engage platform
• Partner with T&E Excellence legal department for the creation of LATAM and International HCP consulting agreements and other contract needs
• Process invoices check requests and other billing requirements
• Perform audits on incoming requests
• Maintain up-to-date procedures or instructive documental materials related to your assigned Cluster
• Communicates effectively to internal and external customers via phone email and systems
• Collaborates cross-functionally to execute tasks in a timely manner
• Works individually or with a team in recommending action and managing projects to completion
• Perform various projects as assigned
• Identifies defines and addresses problems that are not immediately evident
• Gathers collects records tracks and verifies data and information from multiple sources
• May suggest and design processes to enhance workflow
• Provides data and information to others on functional unit processes and procedures

Required Knowledge and Experience:

• Bachelors Degree
• Intermedium English level
• One or more years of related experience administrative support functional roles back office customer service contracts or in a contract-related capacity
• Knowledge with MS Office
• Reporting and analytical experience; Medical Device Industry experience and Familiarity with SAP is advantageous

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position but they are not an exhaustive list of all the required responsibilities and skills of this position.

Medtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits resources and competitive compensation plans designed to support you at every career and life stage.

This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).

We lead global healthcare technology and boldly attack the most challenging health problems facing humanity by searching out and finding solutions.
Our Mission to alleviate pain restore health and extend life unites a global team of 95000 passionate people.
We are engineers at heart putting ambitious ideas to work to generate real solutions for real people. From the R&D lab to the factory floor to the conference room every one of us experiments creates builds improves and solves. We have the talent diverse perspectives and guts to engineer the extraordinary.

Learn more about our business mission and our commitment to diversity here