Account Executive Chapter Lead Spanish LATAM

Working at Infobip means being part of something truly global. With 75 offices across six continents were not just building technology were shaping how more than 80% of the world connects and communicates.

As employees we take pride in contributing to the worlds largest and only full-stack cloud communication platform. But its not just what we do its how we do it: with curiosity passion and a whole lot of collaboration.

We operate with an AI-first mindset embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach.

If youre looking for meaningful work and challenges that grow you in a culture where people show up with purpose this is your opportunity.

Lets build whats next together.

What this role is all about

As a Chapter Lead you will own functional excellence and people leadership for a regional or super-regional chapter (Account Executives Customer Growth Customer Success Sales Engineering Business Development etc.). Reporting to the VP Revenue your mission is to ensure world-class delivery consistent practices and strong talent development across squads. This role is heavily focused on people management enablement tooling and alignment with global processes.

What youll do

• Define professional standards methodologies and best practices for your chapter
• Lead regional people strategy focusing on hiring development retention and succession planning
• Manage performance cycles feedback processes and improvement plans in collaboration with Squad Leads
• Own talent decisions including hiring promotions salary reviews and performance actions
• Ensure squads are staffed with the right talent in terms of quantity quality and capability
• Drive enablement initiatives capability assessments and skill development programs
• Act as main stakeholder for tooling adoption and continuous improvement within the chapter
• Foster collaboration knowledge sharing and functional coherence across teams
• Support delivery of regional revenue GP margin retention and growth targets

Success looks like

• Strong regional business performance (Revenue GP Margin New Customers)
• High-performing engaged and well-developed teams
• Consistent execution of global processes and best practices
• Strong culture of ownership data discipline and collaboration

What makes you a strong fit

• Proven experience leading senior commercial or customer-facing teams
• Strong people management background with ownership of hiring performance and development
• Ability to operate at both strategic and hands-on levels
• Data-driven mindset with clear focus on performance and outcomes
• Excellent stakeholder management and communication skills
• Fluent English spoken and written

Why youll love it here Financial rewards & recognition - A fair compensation aligned with your experience industry and market standards performance-driven bonuses regular reviews to support your growth and recognize your contributions and a culture that values your impact. Flexible work arrangements - We combine in-person collaboration with remote work and flexible working hours because great ideas happen everywhere - and not always between 9 and 5. ESOP (Employee Stock Ownership Plan)- As an Infobip employee youll have the opportunity to share in our companys success through stock options. Work-life balance and Well-being - We offer time off when you need it special leave days for lifes big moments and a flexible hybrid work model tailored to local regulations. Career mobility - Your career is a journey. With internal mobility upskilling and mentorship we help you shape your path. Professional development - Learning never stops. Onboarding mentorship and training programs help you grow - no matter where you start. International mobility- Ready to take your career global Explore short and long-term opportunities in our Hubs worldwide.While some benefits may vary by location our goal remains the same: to support your growth well-being and success - wherever you are.

Diversity drives connection

Infobip is built on diverse backgrounds perspectives and talents. Were proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace.

No matter your race gender age background or identity if you have the passion and skills to thrive theres a place for you here.

All qualified applicants will receive consideration for employment without regard to race color ancestry religion age sex sexual orientation gender gender identity national origin citizenship disability veteran status or any other part of ones identity.

Read more about our hiring process.

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