Windows Support Engineer

WHO WE ARE:

Beyondsoft is a leading mid-sized business IT and consulting company that combines modern technologies and proven methodologies to tailor solutions that move your business forward.

Our global head office is based in Singapore and our team is made up of a diversely talented team of experts who thrive on innovation and pushing the bounds of technology to solve our customers most pressing challenges.

When it comes time to deliver we set our sights on that sweet spot where brilliance emerging technologies best practices and accountability converge. We have a global presence spanning four continents (North America South America Europe and Asia). Our global network of talent and customer-centric engagement model enables us to provide top-quality services on an unprecedented scale.

WHAT WERE ABOUT:

We believe that collaboration transparency and accountability are the values that guide our business our delivery and our brand. Everyone has something to bring to the table and we believe in working together with our peers and clients to leverage the best of one another in everything we do. When we proactively collaborate business decisions become easier innovation is greater and outcomes are better.

Our ability to achieve our mission and live out our values depends upon a diverse equitable and inclusive culture. So we strive to foster a workplace where people have the respect support and voice they deserve where innovative ideas flourish and where people can unleash their brilliance. For more information regarding DEI at Beyondsoft please go to

ADDITIONAL REQUIREMENT FOR REMOTE POSITIONS:

For remote positions all candidates must complete a video screen with our corporate recruiting team.

WHAT YOU WILL BE DOING:

• Administer and support Windows Server environments including Active Directory Group Policy DNS and DHCP.
• Manage and maintain Microsoft Hyper-V virtualization infrastructure and Storage Spaces Direct (S2D) clusters.
• Monitor system health performance and availability ensuring reliable infrastructure operations.
• Troubleshoot server storage clustering and virtualization issues using tools such as Performance Monitor Event Viewer cluster logs and Xperf.
• Support SCVMM administration infrastructure upgrades patching and ongoing operational improvements.

MINIMUM QUALIFICATIONS:

• Computer Science or related field or with experience in the financial industry.
• 5 years of relevant work experience in computer or financial-related fields after obtaining a bachelors degree. For candidates with a masters degree or above the work experience requirement can be reduced by 2 years.
• Familiar with Windows Server technologies and operations such as basic AD management Group Policy DHCP/DNS etc.
• Experience with Microsoft Hyper-V virtualization and Storage Spaces Direct (S2D).
• Familiar with SCVMM management tools is preferred.
• Skilled in using troubleshooting tools in Windows Server environments such as Performance Monitor Event Viewer cluster logs and Xperf performance analysis.
• At least two of the following technical certifications or higher-level certifications in related technical fields:
  • Microsoft Certified: Security Compliance and Identity Fundamentals (SC-900)
  • Microsoft Certified: Azure Fundamentals (AZ-900)
  • Microsoft 365 Certified: Fundamentals (MS-900)

Beyondsoft provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type with regards to race color religion age sex national origin disability status genetics veteran status sexual orientation gender identity or expression or any other characteristic protected by federal state or local laws. This policy applies to all terms and conditions of employment including recruiting hiring and the full employee lifecycle up through and including termination.