Technical Sales Support

Job Description

The Job:

You will be a member of the team at Smart Eye with a focus on automotive products. You will develop code enabling cars to intelligently monitor whats happening inside the cabin in order to improve safety personalization security human/vehicle interactions and more. You will work closely with your teammates to roll out new AI products and capabilities and pitch in and help wherever your interests and skills fit.

Our team is tasked with tuning customizing configuring building testing delivering and supporting targeted versions of our Automotive SDK for vehicle production addition we are tasked to adapt our software to customer specific hardware and operating systems.

This is a great opportunity to get state of the art in cabin monitoring systems to production in the automotive industry. If you flourish with building new products that have never existed before you get excited by creating solutions that take on significant problems. If you like rolling up your sleeves to get things done then we want to hear from you!

Skills & Requirements

The Technical sales support is the key point of contact for clients and customers and is responsible for giving support for customers

• Contact with clients and provide both pre and after-sales technical support. To liaise regularly with the sales team product management.
• Support with all the pre-sales Demo after sales technical communication and homologation with travels and online meeting.
• As contact with AIS development team to figure out the SW and configuration of every customer.
• Travel oversea mostly Asia will be part of the job.

Skills and Technologies:

Must Have

• More than 5 years automotive electrical industry experience both cover OEM and supplier
• Strong English speaking and writing
• Familiar with CAN and able to use CANOE to support test in and out of vehicle
• Familiar with Linux system to run the SW updated and customer config
• Work with Sweden team to develop code in Python or C languages to support customer configuration.
• Able to use diagnostic tools for trouble-shooting on customer site and have strong vehicle data analysis capability.
• Good communication skill to support customer

Nice to Have

• Use 3D data tool to verify and modify the input from customer
• Autosar knowledge
• Cyber Security knowledge

About the company

Smart Eye is the leading provider of Human Insight AI technology that understands supports and predicts human behavior in complex environments. The company is on a mission to bridge the gap between humans and machines for a safe and sustainable future. Supported by Affectiva and iMotions companies it acquired in 2021 Smart Eyes multimodal software and hardware solutions provide unparalleled insight into human behavior.

In automotive Smart Eyes driver monitoring systems and interior sensing solutions improve road safety and the mobility experience. The companys eye tracking technology and iMotions biosensor software platform are also used in behavioral research to enable advanced research in academic and commercial media analytics Affectivas Emotion AI provides the worlds largest brands and market researchers with a deeper understanding of how consumers engage with content products and services.

Founded in 1999 Smart Eye is a global company headquartered in Sweden with customers including NASA Nissan Boeing Honeywell Volvo GM BMW Polestar Geely Harvard University 26 percent of the Fortune Global 500 companies and over 1300 research organizations around the world.

Visit for more information.