Senior Program Manager-APAC

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Project / Program Operations

This position is a key management role leading the delivery of project and programme services initially in Greater China but taking on a pan APAC remit as the Account expands. The Client is a global multinational in the healthcare sector with whom JLL provides end to end services. The position reports to the APAC Account Director but interfaces with the global PMO Lead based in the US and internal and Client stakeholders across China APAC and across service lines. The successful candidate will be responsible for the governance oversight and implementation of programmes of work.

Whilst this role is a Programme Management role for all projects in the region there are a number of significant large scale manufacturing projects on which the Programme Manager is expected to have a hyper focus. It is expected that regular travel within China to Tianjin would be required.

The successful candidate will be responsible for:

Implementation of an effective programme management structure including project and programme governance and performance management and driving a culture of continuous improvement in process

Oversight of and point of escalation for dedicated and variable project teams.

Meeting or exceeding Account / Client KPIs

Roles and Responsibilities

Working closely with and reporting to the Global PMO / Programme Lead the role involves:

Establish and maintain relationships with key Client Stakeholders and functional leads within the Client organization within the region manage internal project communications across the programme including the interface between projects and the business.

Act as the Clients single point of contact in the region for strategy implementation and escalation for capital works blending Clients specific requirements with Local Business needs.

Support the development of a prioritised annual Capital plan with relevant Client stakeholders including definition of project scope scale and budget for incorporation into Clients Capital Planning tools. Proactively manage track and report status throughout the capital planning cycle

• Where required prepare forecasts for project expenditures and assist in the definition of scope and schedule and its management to meet Client objectives.

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• Prepare consolidated reporting on projects within the programme deliver regular update presentations to Global and Regional Client Stakeholders.

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• Spearhead Clients process for business approval in the region review before formal submission into Clients systems.

• Spearhead Clients process for business approval in the region review before formal submission into Clients systems.

• Spearhead Clients process for business approval in the region review before formal submission into Clients systems.

• Spearhead Clients process for business approval in the region review before formal submission into Clients systems.

• Guide and mentor Project Managers to deliver projects to specification on time and in budget with the required standards for construction and data quality and in line with the Clients playbook policies and guidelines operational service level agreements and Key Performance Indicators for projects. Ensure that the Project Managers report accurately on the status of the project and project finances

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• Act as a point of escalation liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation liaising with JLL Country leads to resolve matters in relation to project stress

• Act as a point of escalation liaising with JLL Country leads to resolve matters in relation to project stress

• Proactively work to resolve deficiencies in project delivery and escalate accordingly to the Global PMO Lead.

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• Review and manage existing performance management frameworks associated with vendors (consultants contractors and suppliers

Location:

If this job description resonates with you we encourage you to apply even if you dont meet all of the requirements. Were interested in getting to know you and what you bring to the table!

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