Hotel Experience Jobs in China

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...

DescriptionBuilding Automation Sales Coaching LeadLocation: ShanghaiHoneywell Building Automation is seeking an experienced and dynamic Sales Coaching Lead to elevate the performance of our sales organization. This role is designed for a seasoned professional with 20 years of experience selling buil...

DescriptionJOB SUMMARYFunctions as the strategic business leader of property operations and acts as General Manager in his/her absence. Areas of responsibility include Front Office Retail/Gift Shops Recreation/Fitness Center Housekeeping Security/Loss Prevention Engineering/Maintenance Food and Bev...

DescriptionPOSITION SUMMARYConduct investigations and gather evidence related to theft/fraud or lost items noise complaints assault complaints food poisoning complaints and other guest complaints and incidents. Conduct interviews with relevant parties in order to obtain statements and information re...

DescriptionPOSITION SUMMARYRespond to guest requests for special arrangements or services (e.g. transportation reservations dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gathe...

DescriptionJOB SUMMARYAssists the Front Office Manager in administering front office functions and supervising staff on a daily basis. Front office areas include Bell/Door Staff Switchboard and Guest Services/Front Desk. Position directs and works with managers and employees to carry out procedures...

DescriptionJOB SUMMARYResponsible for the daily shift operations of Housekeeping Recreation/Health Club and if applicable Laundry. Directs and works with employees to ensure property guestrooms public space and employee areas are clean and well maintained. Completes inspections and holds people acco...

About the Role:Grade Level (for internal use):12You will be responsible for major revenue growth within the Financial Institutions segment in China. As part of the fast growing Global Insight APAC organization you will be empowered to support customers on a broad variety of challenges and build high...

DescriptionJOB SUMMARYExhibits creative baking and decorating talents by personally performing tasks while leading the staff in preparing quality and consistent pastries for all areas. Works to continually improve guest and employee satisfaction while maintaining the operating budget. Leads developm...

DescriptionJOB SUMMARYPosition responsible for all the food and beverage operations which includes all culinary restaurant beverage and room service operations. Oversees guest and employee satisfaction maintaining standards and meeting or exceeding financial goals. Demonstrates knowledge and profici...

DescriptionPOSITION SUMMARYAssist staff with expediting problem payments (e.g. problems processing credit card). Follow up with guest regarding satisfaction with guest-related issues. Process all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process a...

DescriptionPOSITION SUMMARYRun sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping management in managing daily activities. Act as a liaison to coordinate the efforts of Housekeeping Engineering Fron...

DescriptionPOSITION SUMMARYInstall maintain perform preventative maintenance on and recommend replacement of tools appliances and equipment. Calibrate all controls gauges meters etc. Identify locate and operate all shut-off valves. Order mark and stock parts and supplies as needed. Maintain inventor...

DescriptionPOSITION SUMMARYOperate and monitor washing dry cleaning and drying machinery including adding chemicals and cleaning lint traps. Identify stained or damaged items and determine status for repair spot treatment rewash or discard. Inspect cleanliness of articles removed from the washer dry...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYAdvise employees on general property information in-house groups policy changes or other pertinent information. Answer questions about available services general property information and amenities. Confirm guest first and last name and type of treatment scheduled prior to...