Guest Relation Executive Jobs in China

DescriptionPOSITION SUMMARYUse checklists to ensure that cleanliness and condition of each assigned area meets designated standards. Identify and report preventative or other maintenance issues in public areas or guest rooms. Request preventative maintenance or non-urgent repairs using appropriate m...

DescriptionPOSITION SUMMARYRespond to any questions from guests and follow up with guests to ensure their requests have been met to their satisfaction. Take and confirm reservations and cancellations. Supply guests with information regarding property amenities services room features and local areas...

DescriptionPOSITION SUMMARYUpdate information board on a regular basis to inform employees of important events. Provide assistance and guidance to employees who are struggling with job duties (e.g. low package sales numbers). Assign lead calls or emails to Sales Executives based on line rotation. Cr...

DescriptionPOSITION SUMMARYOur jobs arent just about putting food on the table that our guests will enjoy until they ask for their bill. Instead we want to build an experience that is memorable and unique with food and drinks on the side. Our Guest Service Experts take the initiative and deliver a...

DescriptionPOSITION SUMMARYPrepare drink orders for guests according to specified recipes using measuring systems. Issue open and serve wine/champagne bottles. Set up and maintain cleanliness and condition of bar bar unit tables and other tools. Prepare fresh garnishes for drinks. Stock ice glasswar...

DescriptionPOSITION SUMMARYProcess all guest check-ins verifying guest identity form of payment assigning room and activating/issuing room key. Set up accurate accounts for each guest according to their requirements. Enter Marriott Rewards information. Ensure rates match market codes document except...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

DescriptionPOSITION SUMMARYEnter status of rooms cleaned. Complete checklists to report cleanliness and condition of each assigned area. Complete required Housekeeping paperwork. Identify room assignments and type of cleaning required for each room. Inspect guest rooms after being cleaned by Houseke...