Company Standards Jobs in China

DescriptionPOSITION SUMMARYComplete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e.g. Bellperson Housekeeping) as necessary to resolve guest call request...

DescriptionPOSITION SUMMARYComplete closing duties including storing all reusable goods breaking down goods cleaning all equipment and areas returning equipment to proper locations locking refrigerators restocking items turning off lights locking doors and completing daily cleaning checklist. Set up...

DescriptionPOSITION SUMMARYProcess all guest check-ins check-outs room assignments and room change/late check-out requests. Secure payment; activate/reissue room keys. Ensure rates match market codes document exceptions. Verify/adjust billing for guests. Communicate to appropriate staff when guests...

DescriptionPOSITION SUMMARYRespond promptly to requests from guests and other departments. Fill cart with supplies and transport cart to assigned area. Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. Replace guest amenities and supplies in rooms. Repla...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team to ensure optimum service and that guest needs are met. Inspect grooming and attire of staff and rectify any deficiencies. Complete opening and closing duties including setting up necessary supplies and tools cleaning all equipmen...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

DescriptionPOSITION SUMMARYInspect guest rooms public areas pool etc. after being cleaned by Housekeeper to ensure quality standards. Run sold room reports verify room status determine discrepant rooms prioritize room cleaning and update status of departing guest rooms. Assist Housekeeping managemen...

DescriptionPOSITION SUMMARYServe food courses and alcoholic beverages to guests. Set tables according to type of event and service standards. Answer questions on menu selections. Communicate with the kitchen regarding menu questions the length of wait re-cook orders and product availability. Communi...

DescriptionPOSITION SUMMARYEnsure staff is working together as a team. Inspect grooming and attire of staff and rectify any deficiencies. Communicate with guests other employees or departments to ensure guest needs are met. Respond to and try to fulfill any special banquet event arrangements. Set up...

DescriptionPOSITION SUMMARYAssist in monitoring/tracking employee relations issues including resolution and follow-up. Assist and support management and the leadership team with handling and resolving Human Resources issues. Monitor all hiring and recruitment processes for compliance with all local...

DescriptionPOSITION SUMMARYProcess all guest check-ins by confirming reservations assigning room and issuing and activating room key. Process all payment types such as room charges cash checks debit or credit. Process all check-outs including resolving any late and disputed charges. Answer record an...

DescriptionPOSITION SUMMARYAnswer record and process all guest calls requests questions or concerns. Contact appropriate individual or department to resolve guest call request or problem. Follow up and ensure that any outstanding requests are resolved. Advise guest of any messages received. Verify a...