Technology onboarding Specialists

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar yourejoining a global team who cares not just about the work we do but also about each other. We are the makers problem solvers and future world builders who are creating stronger more sustainable communities. We dontjust talk about progress and innovation here we make it happen with our customers where we work and live. Together we are building a better world so we can all enjoy living in it.

ITS YOUR TIME!

Make Your Career Count!

Caterpillar Inc. is the worlds leading manufacturer of construction and mining equipment off-highway diesel and natural gas engines industrial gas turbines and diesel-electric locomotives. For nearly 100 years we have been helping customers build a better and more sustainable world and we are committed to contributing to a low-carbon future. Our innovative products and services supported by our global dealer network deliver exceptional value that helps customers succeed.

When you join Caterpillar you become part of a global team that cares not only about the work we do but also about each other. We are builders problem solvers and future creators who are shaping stronger and more sustainable communities. We dont just talk about progress and innovation we make it happen with our customers and in the places where we live and work. Together we are building a better world so that everyone can enjoy living in it.

If you are looking for personal and professional growth in a company with an inclusive culture that values equity respects differences and believes in peoples potential this is the right place for you. We welcome candidates with disabilities and promote diversity in gender culture ethnicity religion age generation race nationality and sexual orientation.

Important:

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Role Overview / Responsibilities:

Acts as a CAT Technology Onboarding Specialist within the Construction Industry-Customer Solutions Group. This role uses technical expertise to enhance safety and productivity across our customer sites focusing on production processes and application underpinned by cultural and operational change management.

This position supports both new and existing Construction Technologies driving customer success at the jobsite.

This role also provides recommendations to the Product Development team influencing product evolution based on market needs trends and key areas for continuous improvement.

Key Competencies:

• Customer Focus: Knowledge of values and practices that prioritize customer needs and satisfaction and the ability to translate this into tailored solutions.

• Service Excellence: Understanding of customer service concepts and the ability to meet or exceed expectations through direct or indirect support.

• Effective Communication: Ability to clearly convey receive and interpret information using appropriate communication methods.

• Problem Solving: High level of initiative open-mindedness and intercultural competence to create a team atmosphere. Knowledge of tools and techniques to identify anticipate and resolve organizational or operational issues.

• Relationship Management: Ability to build and maintain strong working relationships with customers suppliers and colleagues.

Basic Qualifications:

• Education: Bachelors degree preferably in Engineering or Technology similar or equivalent

• Experience: Previous experience with technology applied to the construction industry including familiarity with digital tools for improving operational and production processes.

• Customer: Extensive knowledge of the regions construction market and other major industries in the region

• Language: Fluent in spoken and written English

Preferred Qualifications:

• Strong knowledge of Caterpillar technologies fleet management systems and application across all construction sites.

• Experience in machine operation and production processes.

• Degree in Engineering.

• Experience in practical training or coaching

Additional Information:

• This position requires the employee to work onsite at various customer operations

• This position requires above-average commitment and willingness to travel at least 60% of the time domestic and international.

Some of the offered benefits*:

Medical plan

Dental plan

Medicines reimbursement

Psychological Legal Social and Finance Support Program

Private pension plan

Profit share

Meal assistance

Christmas basket

Transportation

Life and personal insurance

Extended maternity and paternity leave

Employee resources group (Young Professional Women in Networking LAMBDA (LGBTQIA) Latin Group and Active in Sport

*Caterpillar reserves the right to change or modify benefits at any time subject prior notice and in compliance with legal requirements. Benefit elegibility may vary by position and location

The Recruitment & Selection area emphasizes that it does not use personal emails and/or emails from other domains (@gmail @hotmail etc.) to contact candidates. Available vacancies are only advertised through the companys official channels ( and official Caterpillar emails are mandatory followed by the domain @. Also the company does not request any type of payment (bank transfer pix etc.) for the purposes of the selection process. For more information click on the link: position requires working onsite five days a week.

Posting Dates: