Casafina Development

Handle customer inquiries complaints and service requests via phone email zoho or WhatsAppProvide accurate information about products services policies and proceduresMeet service-level targets (response time resolution time customer satisfaction scores)Follow up with customers to ensu

Handle customer inquiries complaints and service requests via phone email zoho or WhatsAppProvide accurate information about products services policies and proceduresMeet service-level targets (response time resolution time customer satisfaction scores)Follow up with customers to ensu

Write clear persuasive and original copy for campaigns websites social media email newsletters and ads.Collaborate with designers marketers and product teams to brainstorm and develop creative ideas.Edit and proofread copy as needed to maintain brand voice and accuracy.Interpret brief

Write clear persuasive and original copy for campaigns websites social media email newsletters and ads.Collaborate with designers marketers and product teams to brainstorm and develop creative ideas.Edit and proofread copy as needed to maintain brand voice and accuracy.Interpret brief