Sales Assistant

JOB DESCRIPTION – SALES ASSISTANT

Position Title: Sales Assistant
Location: Yaoundé Cameroon
Employment Type: Full-Time
Salary: 100000 – 120000 FCFA bonus
Experience Required: 2–3 years

Job Summary

We are seeking a dynamic results-driven Sales Assistant to support our business development activities and help grow our client base. The successful candidate will be responsible for prospecting new clients promoting our IT products and services maintaining strong client relationships and achieving sales targets.

Key Responsibilities

Sales & Business Development

• Identify and research potential clients through market research online platforms networking and business directories.
• Prospect new customers through phone calls emails social media and in-person meetings.
• Schedule and coordinate meetings with prospective clients to understand their business needs.
• Prepare service proposals quotations presentations and follow up on sales opportunities.
• Maintain and update the Customer Relationship Management (CRM) database with accurate client information and sales activities.
• Build and maintain long-term relationships with existing and prospective clients.
• Collect customer feedback and recommend improvements to products and services.
• Monitor market trends competitor activities and identify new business opportunities.
• Support the planning and execution of marketing campaigns and promotional activities.
• Assist in achieving the company's sales and business development objectives.

Product Knowledge & Client Support

• Develop a strong understanding of the company's IT products and services
• Explain technical solutions to non-technical clients in a clear simple and persuasive manner.
• Provide after-sales support and ensure client satisfaction.

Reporting & Administration

• Maintain accurate records of sales activities client interactions and pipeline progress.
• Prepare weekly and monthly sales reports for management.
• Coordinate meetings and schedules for the sales team.
• Provide general administrative support as needed.

Key Qualifications

Education

• Minimum Bachelor's Degree in Marketing Business Administration Sales Commerce Communication or a related field.

Experience

• 2–3 years of proven experience in sales business development or a similar commercial role.
• Experience selling IT products technology solutions or professional services is a strong advantage.

Skills & Competencies

• Strong sales and negotiation skills – ability to close deals.
• Excellent verbal and written communication skills – in both English and French
• Proficiency in Microsoft Office Suite (Word Excel PowerPoint Outlook).
• Familiarity with CRM systems
• Strong organizational and time-management skills with attention to detail.
• Ability to work independently prioritize tasks and meet deadlines.
• Self-motivated with a willingness to learn and take initiative.
• Resilient – able to handle rejection and work under pressure.
• Professional appearance and demeanor

Technical Skills

• Basic understanding of IT products (computers software networking cybersecurity) or willingness to learn quickly.
• Experience with digital marketing and lead generation techniques.

Required Skills:

Sales Business Development Prospecting Client Relationship Management Customer Relationship Management (CRM) Market Research Communication Microsoft Office Suite Word Excel PowerPoint Outlook Negotiation Organizational Skills Time Management Self-motivation Resilience Technical Knowledge of IT products Computers Software Networking Cybersecurity Digital Marketing Lead Generation