Director, Food & Beverage

• Provide hands-on leadership across all Food & Beverage outlets ensuring the highest luxury service standards are consistently achieved.
• Lead coach train and develop F&B teams to create memorable guest experiences.
• Drive guest satisfaction through active floor presence and direct guest interaction.
• Collaborate closely with Culinary Sales & Marketing Revenue and Hotel Operations teams.
• Ensure efficient management of labor costs inventories and profitability.
• Maintain and enhance F&B service standards beverage programs wine offerings and cocktail experiences.
• Oversee outlet performance budgets forecasting and financial results.
• Lead quality assurance initiatives and ensure compliance with health safety and hygiene standards.
• Develop innovative concepts promotions and guest experiences aligned with the Raffles brand.

Qualifications :

• Previous experience as an Assistant Director of Food & Beverage for a minimum of 3 years within an ultra-luxury hotel or resort managing at least 4-5 food and beverage outlets or prior experience as a hands-on Director of Food & Beverage.
• Demonstrated success in leading luxury restaurant bar and banquet operations.
• Strong operational leadership with a hands-on management style and visible presence on the floor.
• Extensive knowledge of Food & Beverage service standards and luxury guest expectations.
• Formal training and expertise in:
  • Food & Beverage Service
  • Bar Service
  • Wine Knowledge (minimum WSET Level 2 or equivalent)
  • Mixology and beverage program development
• Strong financial acumen with experience in budgeting forecasting and cost control.
• Exceptional leadership coaching and team development skills.
• Excellent communication and interpersonal skills.
• Fluent English communication skills; additional languages are an advantage.

Additional Information :

• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day making sure that work brings purpose to your life so that during your journey with us you can continue to explore Accors limitless possibilities.
• Our commitment to Diversity & Inclusion:
• We are an inclusive company and our ambition is to attract recruit and promote diverse talent.

Remote Work :

No

Employment Type :

Full-time