Collection Officer

Industry: Real Estate

Our client is one of the leading real estate developers in Cambodia known for its large-scale residential and commercial developments. The company is seeking a Collection Officer to support debt recovery activities and maintain positive relationships with customers.

The Collection Officer is responsible for meeting with customers negotiating repayment arrangements and resolving outstanding debt-related issues while ensuring timely collection of payments.

• Prepare and deliver notification letters legal notices and lawyer letters directly to customers.
• Maintain close communication with customers to negotiate payment arrangements and settlement plans.
• Monitor customer payments to ensure installments and outstanding balances are paid on time.
• Respond to customer inquiries and resolve debt-related issues professionally.
• Arrange meetings with customers and assist in resolving delinquent account matters.
• Coordinate with relevant departments to support collection and recovery activities.

• Bachelors degree in Law Business Administration or a related field.
• Minimum 2 years of experience in debt collection recovery or a related role.
• Basic knowledge of legal procedures and regulations is preferred.
• Proficient in Microsoft Office applications (Word Excel and PowerPoint).
• Ability to communicate in Chinese is an advantage.
• Strong negotiation communication and problem-solving skills.
• Honest flexible hardworking and able to work well under pressure.
• Good teamwork and interpersonal skills.
• Willingness to travel to project sites when required.