Assistant F&B Manager

Location: Phnom Penh Cambodia
Salary: USD 800 per month
Employment Type: Full-Time
Reports To: General Manager

We are looking for an experienced and motivated Assistant F&B Manager to support the General Manager in overseeing the daily operations of the restaurant.

The successful candidate will undergo approximately 23 months of training and transition with the General Manager. After the training period the candidate will be expected to take the lead in managing the restaurants day-to-day operations and become the Head of the Restaurant with overall responsibility for service quality staff management customer satisfaction and operational performance.

• Assist the General Manager in managing the daily restaurant operations.
• Supervise and lead the restaurant team to ensure smooth and efficient operations.
• Ensure excellent customer service and maintain high hospitality standards.
• Handle customer concerns complaints and feedback professionally.
• Monitor food and beverage quality presentation and service standards.
• Manage staff schedules attendance performance and daily assignments.
• Train coach and motivate restaurant staff to improve performance.
• Ensure proper food safety hygiene cleanliness and workplace safety standards.
• Monitor inventory stock levels wastage and ordering requirements.
• Assist in controlling food and beverage costs and minimizing operational waste.
• Coordinate closely with the kitchen team to ensure smooth food production and service.
• Monitor daily sales cash handling and operational reports.
• Assist in developing promotions and initiatives to increase restaurant revenue.
• Maintain restaurant SOPs and ensure all staff follow company policies.
• Conduct regular team briefings and operational meetings.
• Assist the General Manager with administrative and operational reporting.
• Identify operational issues and recommend practical solutions.
• Build a positive professional and team-oriented working environment.

Training and Transition

During the first 23 months the Assistant F&B Manager will work closely with the General Manager to:

• Learn the restaurants operations systems menu and standards.
• Understand staffing and team management procedures.
• Learn inventory purchasing cost control and reporting processes.
• Understand customer service expectations and company policies.
• Take increasing responsibility for daily restaurant operations.

Upon successful completion of the training period the candidate will take primary responsibility for managing the restaurant as the Head of the Restaurant.

Requirements:

• Minimum 35 years of experience in F&B restaurant hotel or hospitality operations.
• Previous supervisory or management experience is preferred.
• Strong leadership and team-management skills.
• Excellent customer service and communication skills.
• Good knowledge of restaurant operations food safety hygiene and service standards.
• Experience in inventory and cost control is an advantage.
• Strong problem-solving and decision-making abilities.
• Able to work under pressure in a fast-paced restaurant environment.
• Flexible to work weekends holidays and rotating shifts when required.
• Good command of English; Khmer language ability is an advantage.
• Hospitality Hotel Management Business or related qualification is preferred.

Key Success Criteria

The successful candidate is expected to demonstrate the ability to independently manage the restaurant after the 23 month training period maintain high service standards lead the team effectively control operational costs and contribute to the overall growth and profitability of the restaurant.