Sr. Officer (Healthcare Quality)

The duties and responsibilities of Sr. Program Officer include:

Conduct regular site inspections and skill assessment to healthcare providers and facilities

Build rapport provide feedback on errors and suggest solutions to the providers of all channels using quality assessment checklist.

Conduct investigations into adverse events initiate reporting and provide follow-up support to providers as required.

Take responsibility to make sure and verify that collected data are of high quality and integrity throughout the assessment process until final reports are prepared and submitted.

Initiate and support Healthcare Quality Manager in data analysis and report preparation.

Lead and supervise Quality Improvement Officers on effective implementation and completion of assigned tasks.

Involve and assist in designing quality assessment guidelines and tools to measure and/or appraise whether providers and facilities meet recommended standards of service delivery.

Collaborate with Regional operation team and Training and Knowledge Development team for healthcare quality improvement of providers facilities and staffs

Involve in all new healthcare quality activities and related trouble shootings as needed.

Key Skills: The key skills required for the position of the Senior Healthcare Quality Officer include:

Medical: A Medical Doctor with sufficient experience on delivering services in each of health area of interest to SCH.

Quality Assurance: A comprehensive understanding of healthcare quality issues and the protocols (admin and medical) required for providers to meet minimum standards.

Mentoring Skills: Exceptional skills in conducting quality assessment training mentoring and supportive supervision techniques

Technical: A well understanding of the health areas in which SCH implements Communication skills: Good communication skills which will enable him/her to deal with providers of all channels during quality assessment

Organizational skills: Highly organized and be able to manage multiple tasks without needing close supervision and follow up

Qualifications :

M.B. B.S. degree holder

Experience in working as a medical doctor

Should have knowledge of SCHs Quality Standards

Should have good English language and report writing skills

Must be well organized systematic dedicated proactive responsible and be able to interact well with others

Must be willing and able to travel extensively to all project areas

Additional Information :

Application:

Interested applicant please send Application Letter Curriculum Vitae (with Two referees including your last employment for reference check) scan or copies of Qualification Documents and National ID as per following APPLY EMAIL/ LINK not later than on the evening of 4 October 2026 (Sunday).

Remote Work :

No

Employment Type :

Full-time