Trust & Safety Specialist – Gaming Content

Location: Remote from Bulgaria
Project: Games Account

Languages: Estonian English

Start Date: 19 October 2026

Training: 2 weeks

Work Model: Remote

Schedule: 07:0022:00 MondaySunday rotational shifts

Are you fluent in Estonian and English and interested in the world of gaming digital communities and online safety

This is your opportunity to join a Trust & Safety team supporting a global gaming environment and help ensure players have a safe positive and trustworthy experience.

As a Trust & Safety Specialist you will review gaming-related content identify policy violations and potential risks and make decisions based on clear safety guidelines. Youll combine your language skills attention to detail and digital awareness in a role where your decisions directly contribute to a better online gaming community.

Work with Gaming Content
Move beyond traditional customer support and work directly with content and safety operations in the gaming industry.

Use Your Estonian Every Day
Put your language skills to work in an international environment while developing professional English communication skills.

Work Remotely from Bulgaria
Enjoy the flexibility of a remote position while remaining part of an international team.

Paid Training & Career Development
Start with a structured 2-week training program designed to give you the knowledge and confidence to succeed in the role.

Relocation Support Available
If youre moving to Bulgaria a comprehensive relocation package is available to help make your transition easier.

Your Mission

• Review gaming-related user content according to established policies and safety standards.

• Identify content that violates community guidelines or platform rules.

• Make accurate and consistent moderation decisions.

• Help maintain a safe and positive environment for players.

• Identify harmful inappropriate misleading or policy-violating content.

• Apply Trust & Safety procedures consistently across different cases.

• Recognize potentially high-risk or sensitive situations.

• Escalate complex cases to the appropriate internal teams.

• Follow established procedures when handling challenging content.

• Keep accurate records of moderation decisions and activities.

• Maintain high standards of quality and consistency.

• Contribute to a reliable and compliant moderation process.

• Work closely with colleagues and internal stakeholders.

• Share information and follow team procedures.

• Contribute to a professional supportive and international working environment.

What Were Looking For

• Estonian: fluent / C1 level or above

• English: good working proficiency

• Comfortable communicating professionally in both languages.

You should be able to:

• Spot small details and inconsistencies.

• Understand and apply detailed policies.

• Make objective decisions based on established guidelines.

• Comfortable working with online content that may occasionally be sensitive or challenging.

• Able to remain objective and focused when reviewing potentially disturbing material.

• Professional and emotionally resilient approach to moderation work.

• Good general computer literacy.

• Comfortable navigating multiple systems and applications.

• Able to learn new platforms and tools quickly.

• Responsible and reliable.

• Curious and willing to learn.

• Comfortable working independently in a remote environment.

• Strong team player with good communication skills.

Youll receive 2 weeks of structured training before fully taking on your responsibilities.

The training will help you understand:

• Gaming and platform policies

• Trust & Safety procedures

• Content moderation standards

• Internal tools and workflows

• Quality and performance expectations

• Escalation procedures

No previous Trust & Safety experience is necessarily required what matters is your language ability judgment attention to detail and willingness to learn.

Working Hours

The project operates Monday to Sunday between 07:00 and 22:00.

• Rotational shifts

• 5 working days per week

• 2 days off according to the schedule

• Full-time position

Your exact shift pattern will be communicated during the recruitment process.

Relocation Package

Although the role is remote from Bulgaria relocation support is available if you are moving to Bulgaria for the position:

• 1500 gross relocation bonus paid in 2 instalments

• 21 days of company-provided accommodation upon arrival

• Assistance with finding long-term accommodation

• Support with the relocation process

Important Information

Trust & Safety work can involve reviewing content that may be sensitive disturbing or inappropriate. You should be comfortable working objectively with such material while following professional moderation procedures.

Why Join

This is more than a moderation role. Its an opportunity to enter the growing world of Gaming Trust & Safety gain experience with an international digital project and build skills that can open doors to future opportunities in content operations quality compliance and team leadership.

If youre fluent in Estonian and English digitally confident detail-oriented and ready for a role where your decisions help make online gaming safer we want to hear from you. Ready to level up your career