Swedish Speaking Travel Agent

Ignite


Job Location:

Sofia - Bulgaria

Monthly Salary: Not Disclosed
Posted on: Yesterday
Vacancies: 1 Vacancy

Job Summary

Are you passionate about the tourism industry and eager to make a genuine impact Join one of the planets largest digital travel marketplaces and assist global explorers in navigating the world effortlessly. Our partner company delivers unforgettable journeys varied transit options and exceptional lodging selections.

In your role as a Travel Support Representative you will provide elite customer care to international travelers helping them manage flight bookings lodging reservations vehicle rentals and more to guarantee hassle-free delightful itineraries.

Why Apply

  • Join a Multicultural Workforce: Work alongside driven professionals from a wide array of cultural backgrounds.
  • Excellent Work-Life Balance: Benefit from a highly predictable routine with our communication lines operating strictly from 10:00 to 19:00 Monday through Friday.
  • Attractive Perks: Enjoy a competitive base wage monthly performance-driven incentives and an all-inclusive benefits plan.

Core Responsibilities

  • Deliver outstanding customer assistance across multiple communication channels (inbound/outbound telephone calls email and live web chat).
  • Resolve user inquiries with genuine empathy patience and a high level of professionalism.
  • Stay thoroughly informed on the clients latest products system updates and dynamic travel guidelines.
  • Participate in team initiatives designed to elevate customer satisfaction benchmarks and overall commercial productivity.
  • Precisely log track and update client interaction histories within our internal databases.

Skill Requirements

  • Language Skills: Complete verbal and written fluency in Swedish paired with a solid professional working command of English.
  • Digital Literacy: Strong computer competency and a high level of comfort navigating internet-based systems.
  • Education & Experience: A minimum of a high school diploma with prior background in a customer care or contact center setting highly valued.
  • Personal Attributes: Highly flexible resilient and capable of managing multiple digital tasks simultaneously in a high-tempo setting.
  • Interpersonal Traits: Superb communication talents coupled with a cooperative team-oriented mindset.

What We Offer

  • Job Security: A full-time employment framework featuring standard reliable shift hours.
  • Workplace Flexibility: A conveniently situated corporate office with hybrid work-from-home privileges accessible for high-performing agents.
  • Professional Development: Expert initial onboarding continuous skill enhancement workshops and direct access to our international corporate learning academy.
  • Welfare & Health: Structured health initiatives including comprehensive Medical and Life Insurance a Multisport fitness card and a dedicated monthly transit allowance.
  • Special Allowances: Financial bonuses to celebrate major life milestones extra paid time off for educational purposes exclusive corporate discounts team-building gatherings and relocation assistance for qualifying candidates!

Ready to Begin Your Next Chapter

Submit your application today and help us craft unforgettable travel experiences!

Discover the impact of a transformative career. We stand as a premier global technology and business services ally empowering the worlds most forward-thinking brands. We help household names elevate their commercial operations through cutting-edge tech and unified solutions across more than 70 nations. Come build your future with an award-winning Employer Brand Leader and Best Employer!

Are you passionate about the tourism industry and eager to make a genuine impact Join one of the planets largest digital travel marketplaces and assist global explorers in navigating the world effortlessly. Our partner company delivers unforgettable journeys varied transit options and exceptional lo...

About Company

welcome. Ignite is a specialist Construction and Property Recruitment Consultancy. ... We pride ourselves on recruiting Construction and Property staff of all levels and disciplines. We offer the same high quality service whether you are recruiting or seeking work from Engineer throug ... View more

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