Solutions Consultant with German and English – Sofia, Bulgaria

Still in Germany This role is in Sofia Bulgaria and the move is paid for. 1500.

To be clear before you read further: the job is in Sofia Bulgaria not in Germany. You would be relocating. Most people we place have never lived abroad before and the company covers the parts that usually stop people.

• Airport pickup Flight reimbursement up to 300BGN with 1st salary 21 days in hotel in Sofia company assistance with finding permanent accomodation Relocation bonus 1500 EUR which is paid on 2 installments Notes: Customer
• Care Non-technical troubleshooting for Play
• Store gPay Google for Families Books Movies etc. 09:00-22:00 Monday-Sunday

1500

Bulgaria applies a flat 10% income tax and living costs in Sofia and Varna run well below Western European levels the take-home goes considerably further than the headline number suggests.

• 1500 Relocation Bonus
• Flights Covered
• Private Health Cover
• Paid Training

CloserHire is partnering with a leading digital solutions provider in Bulgaria to recruit a German and English-speaking Solutions Consultant for a project with the worlds largest search engine based in this role you will provide expert support and guidance to users helping them get the most out of innovative digital products. Youll join a collaborative fast-paced team environment focused on delivering exceptional customer experiences and driving product value.

Day to day that means deliver professional support for our products and services maintaining a stellar customer satisfaction rate master and efficiently utilize CRM software ticketing systems and other customer service tools to meet the unique needs of our customers engage customers through multiple channels including phone email and chat resolve customer inquiries within agreed SLAs using our comprehensive knowledge base and established protocols consistently meet or exceed performance goals for call handling time first-call resolution and customer satisfaction scores collaborate with team members to share best practices and contribute to the knowledge base and participate in ongoing training and stay updated on product knowledge and industry trends.

• Ability to collaborate and shares knowledge and contributes positively to team dynamics
• Ability to troubleshoot issues and find creative solutions
• Excellent communication style ability to explain complex concepts simply
• Customer-focused mindset and delivering exceptional service
• Self-motivated with a passion for customer satisfaction
• Adaptable and quick to learn new processes and technologies
• Excellence in active listening and problem-solving

You also get flexible contract conditions (temporary employment part-time options) financial support during relocation (e.g.: for transportation hotel stay rent and assistance in finding a long-term rental) fully paid training stable job and career development opportunities Attractive salary additional health insurance 50 benefits and services to choose from Positive international working environment support and learning and employee referral bonuses.

A flat 10% income tax and some of the lowest living costs in the EU your salary stretches a long way here.

• Apply with your CV we reply either way
• A 30-minute call with us in your own language to talk through the move honestly
• Interview with the company
• Offer then we handle paperwork flights and your first weeks in Bulgaria

From applying to your first day on the ground is usually about five weeks.

CloserHire recruits for this role on behalf of our client. We are an equal-opportunity recruiter and consider every applicant on ability alone.